03597oam 2200637I 450 991077703620332120200520144314.01-351-89320-31-315-24082-31-281-20795-097866112079530-7546-8180-710.4324/9781315240824 (CKB)1000000000413257(EBL)438934(OCoLC)437138729(SSID)ssj0000119397(PQKBManifestationID)11145377(PQKBTitleCode)TC0000119397(PQKBWorkID)10073727(PQKB)11036929(Au-PeEL)EBL438934(CaPaEBR)ebr10209146(CaONFJC)MIL120795(OCoLC)988386699(MiAaPQ)EBC438934(EXLCZ)99100000000041325720180706e20162007 uy 0engurcn|||||||||txtccrThe CEO - chief engagement officer turning hierarchy upside down to drive performance /John SmytheLondon :Routledge,2016.1 online resource (227 p.)"A Gower Book"--Cover.First published 2007 by Gower Pub.1-138-45605-5 0-566-08561-5 Includes bibliographical references (p. 205-207) and index.Cover; Contents; List of Figures; List of Tables; Acknowledgements; Part I: The End of Employee Coercion; The Beginning of Employee Engagement; Chapter 1 The CEO; The Chief Engagement Officer: Leaders are Learning to Engage Their People to Drive Sustainable Performance and Change; Chapter 2 What Engaging People Means; Chapter 3 Four Approaches to Engaging Your People; Chapter 4 The Irrationality of Leaders in Engaging their People in Strategy and Change; Chapter 5 Why Employee Engagement Matters - the Missing Half of Decision MakingChapter 6 Measuring Employee Satisfaction is a Waste of Time Part II: Designing and Implementing Effective Employee Engagement; Chapter 7 Understanding Previous Habits of Engagement to Accelerate Change; Chapter 8 Preparing to Design an Effective Employee Engagement Intervention; Chapter 9 Brief Guide to the Methods and Approaches in Employee Engagement Interventions; Chapter 10 Engagement to Drive Implementation of Strategy; Part III: Engagement as Part of the Culture: Implications of Effective Engagement for Leaders, Employees and Internal AdvisersChapter 11 Creating a Climate of Engagement: Implications for Leaders and Organisational Communication Chapter 12 Employee Engagement - a Review of the Literature; Index;The Chief Engagement Officer explores a management philosophy which recognises the value of opening up decision making to the right groups to improve the quality of decisions and change, accelerate execution and broaden ownership; in other words, engage employees.John Smythe asks what the concept of engagement means for employer and employee; tests whether and how it is different from internal communication and provides a practical framework for those who want to engage colleagues but need advice based on applied experience.Communication in managementCommunication in management.658.4/5Smythe John.1527992MiAaPQMiAaPQMiAaPQBOOK9910777036203321The CEO - chief engagement officer3816118UNINA