02099nam 2200373 450 991076554780332120240215170741.01-83768-932-610.5772/intechopen.104076(CKB)5580000000706283(NjHacI)995580000000706283(EXLCZ)99558000000070628320240215d2023 uy 0engur|||||||||||txtrdacontentcrdamediacrrdacarrierChatbots - The AI-Driven Front-Line Services for Customers /Eduard Babulak, editorLondon :IntechOpen,2023.1 online resource (104 pages) illustrations1-83768-931-8 Introductory Chapter: Journey to AI Driven Chatbots -- A State-of-the Art Survey on Chatbots Technology Developments and Applications in Primary Healthcare Domain -- Analysis Dialogs and Machine Consciousness -- Multilingual Chatbots to Collect Patient-Reported Outcomes -- Towards Children-Centred Trustworthy Conversational Agents.The provision of high-quality and reliable customer service around the clock is essential to any business today regardless of size or location. The rapid technological advancements in the Internet, computing and artificial intelligence, and humanoid robotics have pushed the edge of research, innovation, and development of smart technologies such as chatbots. This book offers comprehensive and up-to-date information about chatbots, including basic principles, applications, and future technological trends. It is an excellent reference for any businessperson and decision-maker, as well as scholars, researchers, and developers in business, academia, government, and computing and information technology.RoboticsRobotics.629.892Babulak EduardNjHacINjHaclBOOK9910765547803321Chatbots - The AI-Driven Front-Line Services for Customers3654246UNINA