02917nam 22005053 450 991076048930332120230629224827.01-78639-494-41-78639-493-6(CKB)4940000000602970(MiAaPQ)EBC6552193(Au-PeEL)EBL6552193(OCoLC)1224042421(NjHacI)994940000000602970(EXLCZ)99494000000060297020210901d2021 uy 0engurcnu||||||||txtrdacontentcrdamediacrrdacarrierTen Steps to Building a Successful Veterinary PracticeOxford :CAB International,2021.©2021.1 online resource (129 pages)1-78639-491-X Includes bibliographical references and index.Preface -- 1. Step 1: Why? -- 2. Step 2: Your First Time? -- 3. Step 3: Vision, Mission, Values and Culture -- 4. Step 4: How to Define What and Who You Need -- 5. Step 5: Recruitment and Induction -- 6. Step 6: Performance Management and Employee Engagement -- 7. Step 7: Employee Health and Wellbeing -- 8. Step 8: How to Build a Loyal Client Database and Marketing Your Practice -- 9. Step 9: Financial Management -- 10. Step 10: Three Key Strategies to Increase Your Revenue by 25% -- Appendix 1: Organization Plan -- Appendix 2: Values Worksheet -- Appendix 3: Job Description Template -- Appendix 4: Person Specification Template -- Appendix 5: Advert Template -- Appendix 6: Template Application Form -- Appendix 7: Applicant Screening Form -- Appendix 8: Suggested Interview Questionnaire -- Appendix 9: Telephone Interview Questionnaire -- Appendix 10: Reference Request Form -- Appendix 11: Example Induction Checklist -- Appendix 12: Example Appraisal Form -- Appendix 13: Example Performance Development Plan -- Appendix 14: Case Study: How Not to Treat Your People.This book is a down to earth, practical guide and outlines ten simple steps for improving the business performance of veterinary practices: from recruiting, retaining and managing people, to strategy, marketing and sound financial planning. The book provides valuable guidance to new practice owners and managers.Veterinary medicinePracticeVeterinary servicesAdministrationVeterinary medicineEconomic aspectsVeterinary medicinePractice.Veterinary servicesAdministration.Veterinary medicineEconomic aspects.636.089069Sneddon Wendy1439315Thompson Ali1439282MiAaPQMiAaPQMiAaPQBOOK9910760489303321Ten Steps to Building a Successful Veterinary Practice3601566UNINA