03619nam 22005775 450 991072892870332120230607132904.03-031-30089-010.1007/978-3-031-30089-9(MiAaPQ)EBC30589497(Au-PeEL)EBL30589497(DE-He213)978-3-031-30089-9(PPN)272263494(CKB)26869081400041(EXLCZ)992686908140004120230607d2023 u| 0engurcnu||||||||txtrdacontentcrdamediacrrdacarrierVirtual and Innovative Quality Management Across the Value Chain Industry Insights, Case Studies and Best Practices /by Marc Helmold1st ed. 2023.Cham :Springer International Publishing :Imprint: Springer,2023.1 online resource (230 pages)Management for Professionals,2192-810XPrint version: Helmold, Marc Virtual and Innovative Quality Management Across the Value Chain Cham : Springer International Publishing AG,c2023 9783031300882 1. Quality Management (QM) -- 2. Integrated Management Systems (IMS) -- 3. Extended Reality (XR) in QM -- 4. Total Quality Management (TQM) -- 5. History and Evolution in Quality Management (QM) -- 6. Quality Management as Part of the Corporate Strategy -- 7. Audits and Quality Management Systems (QMS) -- 8. Quality Excellence Models -- 9. Cost of Quality (COQ) -- 10. 5S Concept in Quality Management -- 11. Lean Production as Part of QM -- 12. Quality Management on the Supply Side -- 13. Quality Management on the Demand Side -- 14. Leadership in Quality Management -- 15. Transformation and Change Management in QM -- 16. Envoronmental Social Governance (ESG) and Norms as Part of Quality Management -- 17. Negotiations in QM -- 18. Problem-Solving, Process and Idea Creation Tools -- 19. Creativity Tools in QM -- 20. IT based QM -- 21. Future Outlook and Trends in QM.This book provides professionals and academics with a holistic and practical approach to virtual and innovative quality management (QM) throughout the business value chain. It describes how to manage the value change from the supply side combining all functions of the value chain and contains best practices in performance, particularly in the production, trading, service, and information industries. It explores such topics as integrated management systems (IMS), extended reality, artificial intelligence, and environmental social governance (ESG). Industry examples and case studies are used to reveal the diversity of opportunities for QM methodologies and principles. This book is an ideal guide for professionals and practitioners who wish to incorporate QM concepts to achieve a competitive advantage across all business functions.Management for Professionals,2192-810XBusiness logisticsIndustriesProduction managementSupply Chain ManagementIndustriesProduction Business logistics.Industries.Production management.Supply Chain Management.Industries.Production .658.4013Helmold Marc854108MiAaPQMiAaPQMiAaPQBOOK9910728928703321Virtual and Innovative Quality Management Across the Value Chain3387788UNINA