02670nam 2200625 a 450 991071961740332120240911021427.01-283-99258-20-85793-499-6(CKB)2670000000329987(EBL)1119679(OCoLC)827208104(SSID)ssj0000971295(PQKBManifestationID)11520390(PQKBTitleCode)TC0000971295(PQKBWorkID)10939422(PQKB)11605762(UtOrBLW)9780857934994(MiAaPQ)EBC1119679(UtOrBLW)eep9780857934994(EXLCZ)99267000000032998720120817d2013 uy 0engur|n|---|||||txtccrGrowing the productivity of government services /Patrick Dunleavy, Leandro CarreraNorthampton, Mass. E. Elgar Pub.20131 online resource (384 p.)Description based upon print version of record.0-85793-498-8 Includes bibliographical references and index.pt. I. Nationally provided government services -- pt. II. Analysing decentralized government -- pt. III. Sustainable increases in productivity.Productivity is essentially the ratio of an organization's outputs divided by its inputs. For many years it was treated as always being static in government agencies. In fact productivity in government services should be rising rapidly as a result of digital changes and new management approaches, and it has done so in some agencies. However, Dunleavy and Carrera show for the first time how complex are the factors affecting productivity growth in government organizations - especially management practices, use of IT, organizational culture, strategic mis-decisions and political and policy churn.Government productivityGreat BritainOrganizational effectivenessGreat BritainAdministrative agenciesGreat BritainManagementElectronic books.lcshGovernment productivityOrganizational effectivenessAdministrative agenciesManagement.352.375352.3750941352.3750941Dunleavy Patrick128639Carrera Leandro522729Edward Elgar Publishing.MiAaPQMiAaPQMiAaPQBOOK9910719617403321Growing the productivity of government services825761UNINA