01833nam 2200469I 450 991070583510332120170804075835.0(CKB)5470000002454068(OCoLC)999400144(EXLCZ)99547000000245406820170804j199808 ua 0engurbn|||||||||txtrdacontentcrdamediacrrdacarrierImproving customer satisfaction in an R & D environment /Anita Alexander, Y.H. Andrew LiouCleveland, Ohio :National Aeronautics and Space Administration, Lewis Research Center,August 1998.1 online resource (13 pages) illustrationsNASA/TM ;1998-208494"August 1998.""Prepared for the Electrical Insulation and Dielectric Phenomena sponsored by the Institute of Electrical and Electronics Engineers, Atlanta, Georgia, October 25-28, 1998.""Performing organization: National Aeronautics and Space Administration, Lewis Research Center"--Report documentation page.Includes bibliographical references (page 13).Improving customer satisfaction in an R and D environmentSupport systemsnasatQuality controlnasatManagement systemsnasatManagement planningnasatSupport systems.Quality control.Management systems.Management planning.Alexander Anita1420343Lious Y. H. AndrewLewis Research Center,GPOGPOBOOK9910705835103321Improving customer satisfaction in an R & D environment3537893UNINA