01231nam 2200361 a 450 991070322050332120111220073022.0(CKB)4970000000057388(OCoLC)768812564(EXLCZ)99497000000005738820111220d2011 ua 0engurmn|||||||||txtrdacontentcrdamediacrrdacarrierU.S. Postal Service[electronic resource] mail trends highlight need to fundamentally change business model /[Phillip R. Herr]Washington, DC :U.S. Govt. Accountability Office,[2011]1 online resource (5 unnumbered pages) color illustrationsTitle from PDF title screen (viewed Dec. 6, 2011)."October 14, 2011.""GAO-12-159SP."U.s. Postal ServicePostal serviceUnited StatesPlanningPostal servicePlanning.Herr Phillip1386377United States.Government Accountability Office.GPOGPODOCUMENT9910703220503321U.S. Postal Service3435270UNINA