01795nam 2200397 a 450 991069886470332120090513085620.0(CKB)5470000002397217(OCoLC)320895264(EXLCZ)99547000000239721720090513d2008 ua 0engurmn|||||||||txtrdacontentcrdamediacrrdacarrierMedicare[electronic resource] callers can access 1-800-MEDICARE services, but responsibility within CMS for limited english proficiency plan unclear : report to the Chairman, Subcommittee on Health, Committee on Ways and Means, House of Representatives[Washington, D.C.] :U.S. Govt. Accountability Office,[2008]iii, 58 pages digital, PDF fileTitle from title screen (viewed on Apr. 29, 2009)."December 2008.""GAO-09-104."Includes bibliographical references.In this report, GAO describes (1) the extent to which access performance standards and targets have been met by the current contractor, (2) the efforts by CMS to provide LEP callers access to help line services and wait times experienced by these callers, and (3) CMS's oversight of callers' access to 1-800-MEDICARE and the information's accuracy.Medicare MedicareMinoritiesServices forUnited StatesEvaluationMedicare.MinoritiesServices forEvaluation.United States.Congress.House.Committee on Ways and Means.Subcommittee on Health.GPOGPOBOOK9910698864703321Medicare2879855UNINA