00916nam0 2200289 450 00000059020050630115100.088-453-0491-4--------d1992----km-y0itay50------baitaITCustomer servicemisurare e valutare la qualità del servizioLinda M. LashMilanoEtaslibri1992XIV, 170 p.24 cmGestione d'impresaMarketing e venditeTit. orig.: The complete guide to customer serviceTraduzione dall'inglese di Maria Rita Vitti2001Gestione d'impresaVenditeOrganizzazioneClientela658.8Lash,Linda M.107562IT UNIPARTHENOPE RICA UNIMARC000000590NAVA1658-C/83215820000208Customer service417555UNIPARTHENOPE00513nam 2200169z- 450 9910692462903321(CKB)5470000002352814(EXLCZ)99547000000235281420230503cuuuuuuuu -u- -engEurope (United States. Superintendent of Documents : Online)U.S. G.P.O., Supt. of DocsEurope BOOK9910692462903321Europe (United States. Superintendent of Documents : Online)3107197UNINA