01109nam 2200301z- 450 991068938110332120231031141847.0(CKB)5470000002331636(EXLCZ)99547000000233163620230503cuuuuuuuu -u- -engPutting customers first serving the American public : best practice in telephone service : Federal Consortium Benchmark Study Report /[Al Gore, Vice President of the United States]Washington, DC0-16-045578-2 Putting customers first Administrative agenciesUnited StatesCommunication systemsTelephone etiquetteUnited StatesCustomer servicesUnited StatesConsumer satisfactionUnited StatesAdministrative agenciesCommunication systems.Telephone etiquetteCustomer servicesConsumer satisfactionGore Al1948-447900BOOK9910689381103321Putting customers first3576998UNINA