02743nam 22006974a 450 991065455990332120230912122917.01-60491-660-51-118-15532-71-281-00140-697866110014071-118-15456-81-932973-69-9(CKB)1000000000520604(EBL)818848(OCoLC)784883629(SSID)ssj0000079263(PQKBManifestationID)11126497(PQKBTitleCode)TC0000079263(PQKBWorkID)10067730(PQKB)10114764(Au-PeEL)EBL3007624(CaPaEBR)ebr10193835(CaONFJC)MIL100140(OCoLC)228173977(Au-PeEL)EBL818848(CaSebORM)9781882197941(MiAaPQ)EBC3007624(MiAaPQ)EBC818848(EXLCZ)99100000000052060420070222d2006 uy 0engur|n|---|||||txtccrActive listening[electronic resource] improve your ability to listen and lead /Michael H. Hoppe1st editionGreensboro, N.C. Center for Creative Leadershipc20061 online resource (35 p.)An ideas into action guidebook"CCL no. 430"--T.p. verso.At head of title on cover: For the practicing manager.1-882197-94-1 Includes bibliographical references.Title page; Table of Contents; Listening and Leadership; The Active Listening Skill Set; Barriers to Active Listening; How to Improve Your Listening Skills; Leading with Active Listening; Suggested Readings; Background; Key Point Summary; Lead ContributorActive listening is a person's willingness and ability to hear and understand. At its core, active listening is a state of mind that involves paying full and careful attention to the other person, avoiding premature judgment, reflecting understanding, clarifying information, summarizing, and sharing. By learning and committing to the skills and behaviors of active listening, leaders can become more effective listeners and, over time, improve their ability to lead.Ideas into action guidebooks.Communication in managementListeningCommunication in management.Listening.658.4/5Hoppe Michael H932446MiAaPQMiAaPQMiAaPQBOOK9910654559903321Active listening2449643UNINA