01694nam 2200457 450 991058015450332120231110214814.09783658378851(electronic bk.)9783658378844(MiAaPQ)EBC7023506(Au-PeEL)EBL7023506(CKB)24094350700041(EXLCZ)992409435070004120221227d2022 uy 0engurcnu||||||||txtrdacontentcrdamediacrrdacarrierDigital technology in service encounters effects on frontline employees and customer responses /Sonja Christ-BrendemühlWiesbaden, Germany :Springer Gabler,[2022]©20221 online resource (284 pages)Innovation, Entrepreneurship und DigitalisierungPrint version: Christ-Brendemühl, Sonja Digital Technology in Service Encounters Wiesbaden : Springer Fachmedien Wiesbaden GmbH,c2022 9783658378844 Includes bibliographical references (pages 231-271).Innovation, Entrepreneurship und Digitalisierung Customer servicesManagementCustomer servicesTechnological innovationsCustomer servicesCustomer servicesManagement.Customer servicesTechnological innovations.Customer services.658.812Christ-Brendemühl Sonja1245879MiAaPQMiAaPQMiAaPQ9910580154503321Digital Technology in Service Encounters2889204UNINA02029nas 2200421- 450 991039055600332120230426213022.0(OCoLC)985057642(CKB)1000000000564428(CONSER)--2022233005(DE-599)ZDB3021350-2(EXLCZ)99100000000056442820170410a19939999 o-- -polur|||||||||||txtrdacontentcrdamediacrrdacarrierActa agrophysicaLublin, Poland :Instytut Agrofizyki im. Bohdana Dobrzańskiego Polskiej Akademii Nauk1 online resourceRefereed/Peer-reviewed1234-4125 The results of fundamental and applied studies from the field of application of physics for the solution of problems relating to the management and protection of the natural environment, sustainable agriculture, and food processing. The periodical focuses on application of physics and physicochemistry in soil science, agriculture and environmental protection, monitoring and modelling of processes taking place in the environment and of technological processes in the food processing industry and in the production of renewable energy, physical and physicochemical methods for the study of properties of soils and plants, quality of the environment, raw materials and food products.ACTA AGROPHYSAgricultural physicsPeriodicalsPhysique agricolePériodiquesAgricultural physicsfast(OCoLC)fst00801178Periodicals.fastAgricultural physicsPhysique agricoleAgricultural physics.Polska Akademia Nauk.Instytut Agrofizyki im. Bohdana Dobrzańskiego (Lublin)Instytut Agrofizyki im. Bohdana Dobrzańskiego PAN w Lublinie,JOURNAL9910390556003321Acta agrophysica2787971UNINA