03034nam 2200577 450 991078771120332120230803195413.03-95489-618-4(CKB)2670000000534384(EBL)1640398(SSID)ssj0001215268(PQKBManifestationID)11678901(PQKBTitleCode)TC0001215268(PQKBWorkID)11177201(PQKB)11602059(MiAaPQ)EBC1640398(Au-PeEL)EBL1640398(CaPaEBR)ebr10856444(OCoLC)871780095(EXLCZ)99267000000053438420140415h20142014 uy 0engur|n|---|||||txtccrCustomer experiences affect customer loyalty an empirical investigation of the starbucks experience using structural equation modeling /Daniel GurskiHamburg, Germany :Anchor Academic Publishing,2014.©20141 online resource (63 p.)CompactDescription based upon print version of record.3-95489-118-2 Includes bibliographical references.Customer Experiences affect Customer Loyalty; Table of Contents; List of Figures; List of Tables; List of Abbreviations; 1. Introduction; 2. Literature Review; 2.1 The Evolution from Products to Services to Experiences; 2.2 The Initial Conceptual Model; 3. Methodology & Research Design; 3.1 Assigning Scales to the Individual Constructs; 3.2 Pre-Testing the Scales; 3.3 Adjustments and Refinements; 3.4 Testing the Measurement Model; 4. Data Analysis; 4.1 Comparison of Competing Models; 4.2 Selection of the Best Fitting Structural Model; 5. Discussion; 6. Conclusion; 6.1 Theoretical Implications6.2 Managerial Implications6.3 Limitations & Future Research; Reference List; AppendixThe study at hand investigates customer experiences at the American coffee company Starbucks and develops a new scale to measure customer experience quality on the basis of four dimensions: Service quality, atmosphere quality, flow quality and learning quality. The study reveals that product quality itself is a separate, but related construct to customer experience quality which alone is not sufficient to create customer loyalty. The effect of customer experience quality and product quality on customer loyalty intentions is found to be fully mediated by perceived value. Moreover, perceived weaCompact.Bayesian statistical decision theoryStructural equation modelingBayesian statistical decision theory.Structural equation modeling.519.542Gurski Daniel1479646MiAaPQMiAaPQMiAaPQBOOK9910787711203321Customer experiences affect customer loyalty3695878UNINA04286nam 22006972 450 991082713250332120151005020621.01-107-23740-81-139-85434-81-139-84611-61-139-84526-81-139-34271-11-139-84290-01-139-84053-31-283-87094-01-139-84171-8(CKB)2550000000709599(EBL)1057545(OCoLC)827212780(SSID)ssj0000782572(PQKBManifestationID)11431251(PQKBTitleCode)TC0000782572(PQKBWorkID)10746999(PQKB)10182399(UkCbUP)CR9781139342711(Au-PeEL)EBL1057545(CaPaEBR)ebr10634036(CaONFJC)MIL418344(MiAaPQ)EBC1057545(EXLCZ)99255000000070959920120305d2013|||| uy| 0engur|||||||||||txtrdacontentcrdamediacrrdacarrierActive citizenship and disability implementing the personalisation of support /Andrew Power, Janet Lord, Allison DeFranco[electronic resource]Cambridge :Cambridge University Press,2013.1 online resource (xx, 503 pages) digital, PDF file(s)Cambridge disability law and policy seriesTitle from publisher's bibliographic system (viewed on 05 Oct 2015).1-107-43868-3 1-107-02991-0 Includes bibliographical references and index.pt. 1.Towards active citizenship for persons with disabilities.Supports to persons with disabilities in the context of international and regional disability law and policy ;Revitalising disability support at the domestic level --pt. 2.Learning from comparative perspectives.Active citizenship and disability in the United States ;Active citizenship and disability in Canada (British Columbia and Ontario) ;Active citizenship and disability in the United Kingdom (England and Northern Ireland) ;Active citizenship and disability in Sweden ;Active citizenship and disability in France --pt. 3.The development of reform in the disability support sector in Ireland.Tracing the origins of disability support in Ireland ;Towards active citizenship and disability in Ireland --pt. 4.The journey ahead for active citizenship and independent living for persons with disabilities.Options and alternatives for a new support delivery framework which encourages independence.This book provides an international comparative study of the implementation of disability rights law and policy focused on the emerging principles of self-determination and personalisation. It explores how these principles have been enshrined in the United Nations Convention on the Rights of Persons with Disabilities and how different jurisdictions have implemented them to enable meaningful engagement and participation by persons with disabilities in society. The philosophy of 'active citizenship' underpinning the Convention - that all citizens should (be able to) actively participate in the community - provides the core focal point of this book, which grounds its analysis in exploring how this goal has been imagined and implemented across a range of countries. The case studies examine how different jurisdictions have reformed disability law and policy and reconfigured how support is administered and funded to ensure maximum choice and independence is accorded to people with disabilities.Cambridge disability law and policy series.Active Citizenship & DisabilityPeople with disabilitiesLegal status, laws, etcPeople with disabilitiesLegal status, laws, etc.362.4/04561POL035010bisacshPower Andrew1979-1669551Lord Janet E.1966-DeFranco Allison S.1983-UkCbUPUkCbUPBOOK9910827132503321Active citizenship and disability4030785UNINA02891nam 22005295 450 991025427350332120220407173345.03-319-57517-110.1007/978-3-319-57517-9(CKB)3710000001388345(DE-He213)978-3-319-57517-9(MiAaPQ)EBC4862022(PPN)201472929(EXLCZ)99371000000138834520170517d2017 u| 0engurnn#008mamaatxtrdacontentcrdamediacrrdacarrierMetric diffusion along foliations /by Szymon M. Walczak1st ed. 2017.Cham :Springer International Publishing :Imprint: Springer,2017.1 online resource (XI, 55 p. 19 illus.)SpringerBriefs in Mathematics,2191-81983-319-57516-3 Includes bibliographical references and index.1. Wasserstein distance -- 2. Foliations and heat diffusion -- 3. Compact foliations -- 4. Metric diffusion -- 5. Metric diffusion for non-compact foliations.Up-to-date research in metric diffusion along compact foliations is presented in this book. Beginning with fundamentals from the optimal transportation theory and the theory of foliations; this book moves on to cover Wasserstein distance, Kantorovich Duality Theorem, and the metrization of the weak topology by the Wasserstein distance. Metric diffusion is defined, the topology of the metric space is studied and the limits of diffused metrics along compact foliations are discussed. Essentials on foliations, holonomy, heat diffusion, and compact foliations are detailed and vital technical lemmas are proved to aide understanding. Graduate students and researchers in geometry, topology and dynamics of foliations and laminations will find this supplement useful as it presents facts about the metric diffusion along non-compact foliation and provides a full description of the limit for metrics diffused along foliation with at least one compact leaf on the two dimensions.SpringerBriefs in Mathematics,2191-8198TopologyGeometry, DifferentialTopologyhttps://scigraph.springernature.com/ontologies/product-market-codes/M28000Differential Geometryhttps://scigraph.springernature.com/ontologies/product-market-codes/M21022Topology.Geometry, Differential.Topology.Differential Geometry.516.373Walczak Szymon Mauthttp://id.loc.gov/vocabulary/relators/aut766779MiAaPQMiAaPQMiAaPQBOOK9910254273503321Metric diffusion along foliations1560482UNINA03681oam 22005413a 450 991049601170332120230720191251.0979-1-03-656294-510.4000/books.ifea.11289(CKB)4100000011923652(FrMaCLE)OB-ifea-11289(PPN)255906528(oapen)doab101001(EXLCZ)99410000001192365220210517j2014|||| ||| 0spauu||||||m||||txtrdacontentcrdamediacrrdacarrierGlaciares, cambio climático y desastres naturales ciencia y sociedad en el Perú /Mark CareyLimaInstitut français d'études andines2014Lima :Institut français d’études andines,2021.1 online resource (343 pages)Travaux de l'IFEA9972-623-88-2 El deshielo destruye una cuidad: Huaraz, 1941 -- Desorden georracial bajo las lagunas encantadas -- La ingenieria Andina y la nacionalización del desastre natural -- Desglaciación y catástrofes Andinas: retos y oportunidades hidroeléctricas -- En busca del peligro: definiengo y defendiendo las zonas de peligro -- La narrativa de la desaparición de las torres de agua -- El riesgo de los glaciares neoliberales.Todos hablan acerca de los glaciares en el Peru y del Impacto que genera su derretimiento, pero hasta la actualidad, la mayoria de investigaciones ha examnado la ciencia de los glaciares o se ha enfocado casi por completo en especulaciones sobre lo que podria ocurrir con el cambio climático a futuro. Este es un libro diferente que realiza una contribución invaluable acerca de la forma en que entendemos los glaciares, el cambio climático, los desastres naturales y el agua como recurso. Cubriendo 70 anos de historia en el Callejón de Huaylas y la Cordillera Blanca, este Cibro no trata de 10 que podria ocurrir en el futuro sino de 10 que ya ha sucedido, y como la gente ha percibido y respondido a los desastres glaciares como la avalancha que sepultó el poblado de Yungay en 1970. Explora además los extraordinarios y exitosos proyectos de ingenieria desarrollados para controlarlas amenazantes lagunas glaciares, los que continúan ejecutándose hasta hoy por el petigro latente que representan el desborde e inundación paralas ciudades. Examina también el problema del deciinamiento de recursos hidricos derivados de glaciares, los que siguen impactando en la, generación de energia, la agricultura y la irrigacién de zonas costeras, Este es entonces un libro acerca de cómo la gente se adanta a! carnbio climático a largo plazo, o por qué no logra hacerlo, ofreciendo lecciones criticas para dicha adaptación en el futuro y pera prevención de desastres naturales.Climatic changesPeruGlaciersPeruClimatic changesSocial aspectsPeruEnvironmental engineeringPeruEmergency managementPeruPeruEnvironmental conditionsAndes RegionEnvironmental conditionsBlanca, Cordillera (Peru)Environmental conditionsClimatic changesGlaciersClimatic changesSocial aspectsEnvironmental engineeringEmergency managementCarey Mark1371773Carey Mark1371773FR-FrMaCLEBOOK9910496011703321Glaciares, cambio climático y desastres naturales3401372UNINA