02584nam 2200589Ia 450 991046344240332120200520144314.01-4438-3817-9(CKB)2670000000341174(EBL)1133113(OCoLC)830168135(SSID)ssj0000833822(PQKBManifestationID)11526135(PQKBTitleCode)TC0000833822(PQKBWorkID)10937306(PQKB)10003765(MiAaPQ)EBC1133113(Au-PeEL)EBL1133113(CaPaEBR)ebr10677213(CaONFJC)MIL495832(OCoLC)847618329(EXLCZ)99267000000034117420120709d2012 uy 0engur|n|---|||||txtccrOutsourcing and service work in the new economy[electronic resource] the case of call centres in Mexico City /by Jose-Luis Alvarez- GalvanNewcastle upon Tyne Cambridge Scholars Publishing20121 online resource (212 p.)Description based upon print version of record.1-4438-3738-5 TABLE OF CONTENTS; LIST OF FIGURES AND TABLES; ACKNOWLEDGEMENTS; INTRODUCTION; CHAPTER ONE; CHAPTER TWO; CHAPTER THREE; CHAPTER FOUR; CHAPTER FIVE; CHAPTER SIX; CONCLUSIONS; BIBLIOGRAPHYThis book examines the impact of outsourcing on workers and their employment conditions in the new economy. To do so, the call centre industry in Mexico City is analysed through a large number of in-depth interviews with workers and managers, available statistics and visits to leading firms in the sector. The case of call centres is paradigmatic as it is often seen as a flag-ship industry of the new economy, rapidly growing and subject to high pressures for costs reduction. The Mexican experi...Contracting outMexicoMexico CityCall centersMexicoMexico CityEmployeesCall centersMexicoMexico CityPersonnel managementMexico City (Mexico)Commercial policyElectronic books.Contracting outCall centersEmployees.Call centersPersonnel management.331.761381142097253Alvarez-Galvan Jose-Luis972225MiAaPQMiAaPQMiAaPQBOOK9910463442403321Outsourcing and service work in the new economy2210678UNINA01434nam 2200253la 450 991048227290332120221108004240.0(UK-CbPIL)2090297832(CKB)5500000000090443(EXLCZ)99550000000009044320210618d1579 uy |duturcn||||a|bb|Sommiere verclaringhe vande zwaricheden die den inghesetenen van dese Nederlanden te verwachten soude hebben, soo verre het concept vande artikelen, ende conditien van de Pacificatie tot Coelen wtghegheven ende aenghenomen wordde: Ende verboden by de Magistraet der stadt Utrecht ghedaen vande selve Artikelen niet te moeghen onder die Gemeynte wtdeylen, .[electronic resource]Utrecht Coenraet Henricksz1579Online resource (8 p, 4°)Reproduction of original in Koninklijke Bibliotheek, Nationale bibliotheek van Nederland.Anon815482Uk-CbPILUk-CbPILBOOK9910482272903321Sommiere verclaringhe vande zwaricheden die den inghesetenen van dese Nederlanden te verwachten soude hebben, soo verre het concept vande artikelen, ende conditien van de Pacificatie tot Coelen wtghegheven ende aenghenomen wordde: Ende verboden by de Magistraet der stadt Utrecht ghedaen vande selve Artikelen niet te moeghen onder die Gemeynte wtdeylen,2246454UNINA