02984nam 2200613 450 991048038130332120170919184921.01-4522-0961-8(CKB)3710000000456700(EBL)1157258(OCoLC)939262724(SSID)ssj0001532251(PQKBManifestationID)12569043(PQKBTitleCode)TC0001532251(PQKBWorkID)11475296(PQKB)11163165(MiAaPQ)EBC1157258(EXLCZ)99371000000045670020150813h20092009 uy 0engur|n|---|||||txtccrHow to say the right thing every time communicating well with students, staff, parents, and the public /Robert D. RamseySecond edition.Thousand Oaks, California :Corwin Press, a SAGE Company,2009.©20091 online resource (273 p.)Description based upon print version of record.1-4129-6408-3 1-4129-6407-5 Includes bibliographical references and index.Cover; Contents; Preface; Acknowledgments; About the Author; Chapter 1 - The Twenty Biggest Communication Mistakes School Leaders Make and How to Avoid Them; Chapter 2 - How to Say the Right Thing to Students; Chapter 3 - How to Say the Right Thing to Parents; Chapter 4 - How to Say the Right Thing to Peers and Colleagues; Chapter 5 - How to Say the Right Thing to the General Public and the Media; Chapter 6 - How to Say the Right Thing in Special Situations; Chapter 7 - How to Say the Right Thing in Writing; Chapter 8 - How to Say the Right Thing With Gestures and Body LanguageChapter 9 - How to Target Communication to All StakeholdersA Final Word; Resource A: 101 Ways to Be a Better Communicator Starting Tomorrow Morning; Resource B: What Others Say About Communication: Quips, Quotes, and Anecdotes; Resource C: References; IndexCommunicate effectively with all stakeholders through these invaluable tips, including how-to's for dealing with disasters and approaching sensitive topics such as sex, gangs, and substance abuse.Communication in educationHandbooks, manuals, etcOral communicationHandbooks, manuals, etcInteraction analysis in educationHandbooks, manuals, etcSchool administratorsHandbooks, manuals, etcElectronic books.Communication in educationOral communicationInteraction analysis in educationSchool administrators371.2011Ramsey Robert D.902921MiAaPQMiAaPQMiAaPQBOOK9910480381303321How to say the right thing every time2018537UNINA