03337nam 22006373 450 991047345930332120221012165249.0981-334-126-2(CKB)4100000011752019(MiAaPQ)EBC6476019(Au-PeEL)EBL6476019(OCoLC)1240738978(oapen)https://directory.doabooks.org/handle/20.500.12854/63747(PPN)253856949(EXLCZ)99410000001175201920210901d2021 uy 0engurcnu||||||||txtrdacontentcrdamediacrrdacarrierThe future of service post-COVID-19 pandemicVolume 1, Rapid adoption of digital service technology /editors, Jungwoo Lee, Spring H HanSpringer Nature2021Singapore :Springer Singapore Pte. Limited,2021.©2021.1 online resource (xii, 225 pages) illustrations (chiefly color)ICT and evolution of work981-334-125-4 Introduction How the COVID-19 Pandemic is Reshaping the Education Service Rethinking Higher Education Post COVID-19Asian University Leader Perspectives Transformative Value Co-creation in Healthcare Services in the COVID-19 EraThis open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on digital service technology. This book serves as a useful resource for business practitioners and academics in the areas of service and human resource management. Each chapter deals with specific current issues within these industries due to COVID-19 and issues that will come up post-pandemic. As COVID-19 is expected introduce novel methods to the service sector, such as untact service, telecommuting, alternative work arrangements, job crafting, and new work skills, digital technology is becoming more important than ever before. This books provides a range of examples and cases to elaborate on the effective application of digital service technology in order for businesses to stay relevant in the current climate.-- Provided by publisherMarketingService industriesManagementHuman Resource ManagementBusiness and Management, generalServicesInnovation and Technology ManagementCOVID-19 Post-pandemic Service IndustryService ManagementDigital Transformation of the Service SectorChanges in the Nature of Services in the EastOpen accessPersonnel & human resources managementBusiness & ManagementHospitality & service industriesMarketing.Service industriesManagement.Lee JungwooedtLee Jungwoo1968-.1260743Han Spring H846122MiAaPQMiAaPQMiAaPQBOOK9910473459303321The future of service post-COVID-19 pandemic2921999UNINA