04252nam 2200601 450 991046702730332120211005144302.01-78883-737-19781788837378(electronic bk.)(CKB)4100000004836321(MiAaPQ)EBC5434829(CaSebORM)9781788837040(PPN)233396799(Au-PeEL)EBL5434829(CaPaEBR)ebr11584686(OCoLC)1042318735(EXLCZ)99410000000483632120180706d2018 uy 0engurcnu||||||||txtrdacontentcrdamediacrrdacarrierLearning servicenow administration and development on the NOW platform, for powerful IT automation. /Tim WoodruffSecond edition.Birmingham ;Mumbai :Packt,2018.1 online resource (xvi, 366 pages) illIncludes index.1-78883-704-5 IT service management automation at your fingertips About This Book Learn to leverage ServiceNow's capabilities for improved IT automation by following step-by-step, practical instructions Build core administration, development, and maintenance skills with IT service management in ServiceNow Improve your workflow efficiency by designing and creating responsive and automated workflows, business logic, and front-end automation Who This Book Is For This book is for IT professionals and administrators who are planning to or are already trying to implement ServiceNow in their organization for Enterprise IT service management tasks. Some familiarity with web technologies (JavaScript) would be helpful. Prior ServiceNow experience is not necessary. What You Will Learn Read and write clear, effective code for the ServiceNow platform Identify and avoid common pitfalls and missteps that could seriously impact future progress and upgradeability Use debugging tools to troubleshoot when things go wrong Discover tips and tricks from top ServiceNow developers, architects, and administrators. Find out what the pros wish they knew when they were starting out In Detail This book is an updated version of Learning ServiceNow, that will cover the new and updated features of the ServiceNow platform. It will show you how to put important ServiceNow features to work in the real world, while introducing key concepts via examples of managing and automating IT services. It'll help you build a solid foundation of knowledge, and will demonstrate how to effectively implement and configure modules within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as notifications, security, reporting, and custom development. You will learn how to improve and automate your business' workflow and processes. By the end of this book, you will be able to successfully configure and manage ServiceNow like a pro. Style and approach This book is a step-by-step practical tutorial to help you quickly deploy and configure ServiceNow in your organization. It guides you through the process of building applications and understanding the underlying systems, to help you become a more effective ServiceNow/ITSM administrator and/or developer.Application softwareDevelopmentEnterprise resource planningInformation technologyManagementsoftwareengeurovoccomputer applicationsengeurovocinformation technologyengeurovocElectronic books.Application softwareDevelopment.Enterprise resource planning.Information technologyManagement.softwarecomputer applicationsinformation technology005.3LRC IT-APPEP-CLASSWoodruff Tim1048984MiAaPQMiAaPQMiAaPQBOOK9910467027303321Learning servicenow2477656UNINA04133nam 2200661 450 991079003000332120230725032747.00-8047-7748-910.1515/9780804777483(CKB)2670000000152421(EBL)805147(OCoLC)779140173(SSID)ssj0000624114(PQKBManifestationID)11375935(PQKBTitleCode)TC0000624114(PQKBWorkID)10664833(PQKB)10903343(MiAaPQ)EBC805147(DE-B1597)564519(DE-B1597)9780804777483(Au-PeEL)EBL805147(CaPaEBR)ebr10846219(OCoLC)1178769352(EXLCZ)99267000000015242120100719h20112011 uy| 0engur|n|---|||||txtccrInnovation, transformation, and war counterinsurgency operations in Anbar and Ninewa, Iraq, 2005-2007 /James A. RussellStanford, California :Stanford Security Studies,[2011]©20111 online resource (491 p.)Description based upon print version of record.0-8047-7310-6 0-8047-7309-2 Includes bibliographical references and index.Theories of military innovation -- Wartime innovation in western Anbar, Fall 05-Summer 06 -- Wartime innovation in Anbar : the battle for Ramadi, July 2005-March 2007 -- Wartime innovation in Ninewa Province : COIN operations in northern Iraq, September 2005-July 2006.Within a year of President George W. Bush announcing the end of major combat operations in Iraq in May 2003, dozens of attacks by insurgents had claimed hundreds of civilian and military lives. Through 2004 and 2005, accounts from returning veterans presaged an unfolding strategic debacle—potentially made worse by U.S. tactics being focused on extending conventionally oriented military operations rather than on adapting to the insurgency. By 2007, however, a sea change had taken place, and some U.S. units were integrating counterinsurgency tactics and full-spectrum operations to great effect. In the main, the government and the media cited three factors for having turned the tide on the battlefield: the promulgation of a new joint counterinsurgency doctrine, the "surge" in troop numbers, and the appointment of General David Petraeus as senior military commander. James Russell, however, contends that local security had already improved greatly in Anbar and Ninewah between 2005 and 2007 thanks to the innovative actions of brigade and company commanders—evidenced most notably in the turning of tribal leaders against Al Qaeda. In Innovation, Transformation, and War, he goes behind the headlines to reveal—through extensive field research and face-to-face interviews with military and civilian personnel of all ranks—how a group of Army and Marine Corps units successfully innovated in an unprecedented way: from the bottom up as well as from the top down. In the process they transformed themselves from organizations structured and trained for conventional military operations into ones with a unique array of capabilities for a full spectrum of combat operations. As well as telling an inspiring story, this book will be an invaluable reference for anyone tasked with driving innovation in any kind of complex organization.CounterinsurgencyIraqAnbār (Province)CounterinsurgencyIraqNīnawáTacticsIraq War, 2003-2011United StatesArmed ForcesIraqCounterinsurgencyCounterinsurgencyTactics.Iraq War, 2003-2011.956.7044/342Russell James A(James Avery),1958-1541741MiAaPQMiAaPQMiAaPQBOOK9910790030003321Innovation, transformation, and war3794097UNINA