03171nam 22006974a 450 991046517610332120200520144314.01-280-42781-70-19-803817-897866104278191-60256-477-9(CKB)2560000000293142(EBL)3052024(OCoLC)191038410(SSID)ssj0000088081(PQKBManifestationID)11121754(PQKBTitleCode)TC0000088081(PQKBWorkID)10070145(PQKB)10455395(StDuBDS)EDZ0000073483(MiAaPQ)EBC3052024(MiAaPQ)EBC272230(Au-PeEL)EBL3052024(CaPaEBR)ebr10103670(CaONFJC)MIL42781(Au-PeEL)EBL272230(EXLCZ)99256000000029314220040225d2004 uy 0engurcn|||||||||txtccrLost knowledge[electronic resource] confronting the threat of an aging workforce /David W. DeLongOxford ;New York Oxford University Press20041 online resource (269 p.)Description based upon print version of record.0-19-517097-0 0-19-978971-1 Includes bibliographical references (p. 227-242) and index.Contents; Introduction; Part I: The High Cost of Losing Intellectual Capital; 1 The Landscape of Lost Knowledge; 2 Diagnosing the Strategic Impacts of Lost Knowledge; 3 A Strategic Framework for Action; Part II: Evaluating Knowledge Retention Practices; 4 Developing an HR Infrastructure for Knowledge Retention; 5 Improving the Transfer of Explicit Knowledge; 6 Transferring Implicit and Tacit Knowledge; 7 Applying IT to Capture, Store, and Share Intellectual Capital; 8 After the Knowledge Is Gone; Part III: Implementing Retention Strategies9 Stemming the Flow of Lost Knowledge: Stories of Early Adopters 10 Launching Knowledge Retention Initiatives: Principles for Action; 11 Overcoming Organizational Barriers to Knowledge Retention; 12 Creating the Future: Thinking Strategically about Knowledge Retention; Notes; Index;Addressing one of the most vital management problems of the coming years, this book asks how organisations can transfer the stores of knowledge & experience from older workers to the next generation. As the workforce ages, so this dilemma is becoming more acute.Organizational learningKnowledge managementOlder peopleEmploymentUnited StatesMiddle-aged personsEmploymentUnited StatesElectronic books.Organizational learning.Knowledge management.Older peopleEmploymentMiddle-aged personsEmployment658.3/01De Long David W10855MiAaPQMiAaPQMiAaPQBOOK9910465176103321Lost knowledge2444082UNINA