06311nam 2200817 450 991046515540332120200520144314.01-4648-0192-4(CKB)3710000000124458(EBL)1711528(SSID)ssj0001224079(PQKBManifestationID)11730710(PQKBTitleCode)TC0001224079(PQKBWorkID)11259955(PQKB)10219465(MiAaPQ)EBC1711528(DLC) 2014015181(Au-PeEL)EBL1711528(CaPaEBR)ebr10876188(CaONFJC)MIL618562(OCoLC)876900936(EXLCZ)99371000000012445820140612h20142014 uy 0engur|n|---|||||txtccrClosing the feedback loop can technology bridge the accountability gap? /Björn-Sören Gigler and Savita Bailur, editors ; cover design, Debra Naylor ; foreword by Sanjay Pradhan, Rakesh RajaniWashington, District of Columbia :The World Bank,2014.©20141 online resource (331 p.)Directions in Development. Public Sector GovernanceDescription based upon print version of record.1-4648-0191-6 Includes bibliographical references at the end of each chapters.Front Cover; Contents; Foreword by Sanjay Pradhan; Foreword by Rakesh Rajani; Acknowledgments; About the Contributors; Abbreviations; Chapter 1 Introduction: The Potential for Empowerment through ICTs; Theories and Cases Presented in This Collection; Underlying Theories of Empowerment through ICTs; Figure 1.1 Assumed Relationship between Empowerment, Participation, Transparency, and Accountability; Figures; Figure 1.2 Assumed Impact of ICTs on Empowerment, Participation, Transparency, and Accountability; A Critical Analysis of Factors Influencing Empowerment through ICTsFigure 1.3 Questioned Relationships between Empowerment, Participation, Transparency, and AccountabilityA Framework for Analyzing Empowerment through ICTs; Figure 1.4 The STEP Framework; Note; References; Chapter 2 Informational Capabilities: The Missing Link for Understanding the Impact of ICT on Development; Introduction to the Literature; The Capability Approach; Figure 2.1 The Concept of Informational Capabilities; Tables; Table 2.1 Empowerment through ICT Framework; Table 2.2 Dimensions of Stronger Individual Empowerment and Human CapabilitiesTable 2.3 Indicators for Stronger Social Capabilities for Community EmpowermentThe ICT Impact Chain; Figure 2.2 The ICT Impact Chain: A Five-Step Process; Conclusions; Notes; References; Chapter 3 New Routes to Governance: A Review of Cases in Participation, Transparency, and Accountability; Transparency, Accountability, and Participation: Assumptions and Critiques; Objectives and Approaches: An Analytical Structure for Case Studies; Table 3.1 Approaches of Existing Cases, by Goal and Method; Improved Public Service Delivery; New Spaces for Citizen Voices and Political EngagementImproved Budget TransparencyLower Levels of Corruption; Legislative Reform; Judicial Transparency and Accountability; Reaching Impact: Considerations for Achieving Accountability; Going Forward; Notes; References; Chapter 4 Interactive Community Mapping: Between Empowerment and Effectiveness; From Mapping to Interactive Community Mapping; The Elements of Interactive Community Mapping; A Framework for Effective Interactive Community Mapping; Figure 4.1 Continuum of Trade-Offs for ICM Projects; Figure 4.2 Framework for Successful ICM Interventions; Applying the Framework; MapsMap 4.1 Geo-Spatial Map of Kibera, KenyaMap 4.2 Information Layers on Map Kibera; Map 4.3 Voice of Kibera; Map 4.4 Tandale, Tanzania; Table 4.1 Enabling Factors: Map Kibera, Map Tandale, ICM in the Gulf of Mexico, and HOT in Indonesia; Figure 4.3 Continuum of Trade-Offs for the Four Projects; Conclusion; Notes; References; Chapter 5 The Role of Crowdsourcing for Better Governance in Fragile State Contexts; Crowdsourcing: A New Panacea for Social Accountability and Governance?; How Is Crowdsourcing Expected to Improve Governance?; Critical Success Factors of Crowdsourcing SystemsTable 5.1 Effect Determination MatrixThis book is a collection of articles, written by both academics and practitioners as an evidence base for citizen engagement through information and communication technologies (ICTs). In it, the authors ask: how do ICTs empower through participation, transparency and accountability? Specifically, the authors examine two principal questions: Are technologies an accelerator to closing the ""accountability gap"" - the space between the supply (governments, service providers) and demand (citizens, communities, civil society organizations or CSOs) that requires bridging for open and collaborative Directions in development (Washington, D.C.)Government accountabilityTechnological innovationsMunicipal servicesTechnological innovationsPublic administrationTechnological innovationsTransparency in governmentTechnological innovationsInformation technologyPolitical aspectsCounty servicesTechnological innovationsElectronic books.Government accountabilityTechnological innovations.Municipal servicesTechnological innovations.Public administrationTechnological innovations.Transparency in governmentTechnological innovations.Information technologyPolitical aspects.County servicesTechnological innovations.658.4/02Gigler Björn-SörenBailur SavitaNaylor DebraPradhan SanjayRajani RakeshWorld Bank,MiAaPQMiAaPQMiAaPQBOOK9910465155403321Closing the feedback loop2489462UNINA