02212nam 2200661 450 991046337100332120200520144314.03-11-095678-010.1515/9783110956788(CKB)3390000000035227(EBL)3043897(OCoLC)868959599(SSID)ssj0001121255(PQKBManifestationID)11617101(PQKBTitleCode)TC0001121255(PQKBWorkID)11170339(PQKB)10475690(MiAaPQ)EBC3043897(DE-B1597)48793(OCoLC)979637941(DE-B1597)9783110956788(Au-PeEL)EBL3043897(CaPaEBR)ebr10776867(EXLCZ)99339000000003522719930824h19931993 uy| 0engur|n|---|||||txtccrCustomer service in the information environment /Guy St. ClairReprint 2012London ;New Jersey :Bowker-Saur,[1993]©19931 online resource (158 p.)Information Services Management SeriesInformation services managementDescription based upon print version of record.3-11-186322-0 3-598-24362-6 Includes bibliographical references (pages [139]-141) and index.part I. Customer service: an introduction -- part II. Initial stages -- part III. The players -- part Ivolume Key tools -- part volume Benefits to the customer/user.Information Services Management SeriesInformation servicesInformation services industryCustomer servicesElectronic books.Information services.Information services industryCustomer services.338.4/70255St. Clair Guy1940-1037038St. Clair Guy, MiAaPQMiAaPQMiAaPQBOOK9910463371003321Customer service in the information environment2477379UNINA