02466nam 2200613 a 450 991046321270332120200520144314.01-4462-2205-51-4462-6465-3(CKB)2670000000339092(EBL)1474807(SSID)ssj0000675488(PQKBManifestationID)12236623(PQKBTitleCode)TC0000675488(PQKBWorkID)10671725(PQKB)10762430(MiAaPQ)EBC1474807(OCoLC)873808411(StDuBDS)EDZ0000063824(Au-PeEL)EBL1474807(CaPaEBR)ebr10682722(CaONFJC)MIL581855(OCoLC)874101789(EXLCZ)99267000000033909220120326d1997 fy 0engur|n|---|||||txtccrCounselling by telephone[electronic resource] /Maxine RosenfieldLondon SAGEc19971 online resource (157 p.)Professional skills for counsellorsDescription based upon print version of record.0-8039-7998-3 0-8039-7999-1 Includes bibliographical references (p. 134-136) and index.Cover; Contents; Foreword; Acknowledgements; Introduction; Chapter 1 - What is Counselling by Telephone?; Chapter 2 - Skills and Attitudes Needed when Counselling by Telephone; Chapter 3 - Training, Supervision and Quality Control; Chapter 4 - Theoretical Orientations; Chapter 5 - The Counsellor-Client Relationship; Chapter 6 - Telephone Group Work; Chapter 7 - Technology and Counselling by Telephone; Chapter 8 - Counselling by Other Media; Appendix of Addresses; References; IndexIn 'Counselling by Telephone', Maxine Rosenfield explores the essential skills needed to carry out effective telephone counselling, which are necessarily distinct from those involved in face-to-face counselling.Professional skills for counsellors.CounselingHotlines (Counseling)Electronic books.Counseling.Hotlines (Counseling)362.2/0425Rosenfield Maxine989546StDuBDSStDuBDSBOOK9910463212703321Counselling by telephone2455554UNINA