02780nam 2200613 a 450 991046305970332120200520144314.00-8389-9489-X(CKB)2670000000345939(EBL)1158436(SSID)ssj0000889808(PQKBManifestationID)11482825(PQKBTitleCode)TC0000889808(PQKBWorkID)10882559(PQKB)11403998(OCoLC)867920771(MiAaPQ)EBC1158436(Au-PeEL)EBL1158436(CaPaEBR)ebr10751703(OCoLC)845252387(EXLCZ)99267000000034593920130911d2012 uy 0engur|n|---|||||txtccrFundamentals of reference[electronic resource]Carolyn M. MulacChicago, Ill. American Library Associationc20121 online resource (146 p.)ALA fundamentals seriesDescription based upon print version of record.0-8389-1087-4 Includes bibliographical references and index.Contents; Acknowledgments; Introduction; Part 1: Reference Sources; Chapter 1: Encyclopedias; Chapter 2: Websites; Chapter 3: Dictionaries; Chapter 4: Almanacs, Handbooks, and Yearbooks; Chapter 5: Indexes; Chapter 6: Directories; Chapter 7: Geographical Sources; Chapter 8: Biographical Sources; Chapter 9: Statistical Sources; Part 2: Reference Services; Chapter 10: The Reference Interview; Chapter 11: Reference Service in Person; Chapter 12: Telephone Reference Service; Chapter 13: Online Reference Service; Chapter 14: Reference Service to Children and Young AdultsChapter 15: Reference Service in Special SubjectsChapter 16: Reference Policies; Chapter 17: Reference Standards; Chapter 18: Reference Evaluation; Appendix: ALA Documents; Bibliography; List of Reference Sources Discussed in Part 1; IndexAn excellent training tool for both new and experienced staff, Fundamentals of Reference will quickly become your fundamental reference!ALA Fundamentals SeriesReference services (Libraries)United StatesReference sourcesBibliographyInternet in library reference servicesElectronic books.Reference services (Libraries)Reference sourcesInternet in library reference services.025.5/20973Mulac Carolyn987244MiAaPQMiAaPQMiAaPQBOOK9910463059703321Fundamentals of reference2256393UNINA