02783nam 2200649Ia 450 991046127510332120200520144314.01-280-56938-797866135989810-313-39596-9(CKB)2670000000160721(EBL)871431(OCoLC)780442539(SSID)ssj0000623148(PQKBManifestationID)12251280(PQKBTitleCode)TC0000623148(PQKBWorkID)10647272(PQKB)11150022(MiAaPQ)EBC871431(Au-PeEL)EBL871431(CaPaEBR)ebr10545296(CaONFJC)MIL359898(EXLCZ)99267000000016072120110923d2012 uy 0engur|n|---|||||txtccrMisLeading indicators[electronic resource] how to reliably measure your business /Philip Green and George GaborSanta Barbara, Calif. Praegerc20121 online resource (300 p.)Description based upon print version of record.0-313-39595-0 Includes bibliographical references and index.Cover; Title; Copyright; Contents; Preface; Acknowledgments; One: What Indicators Indicate; Two: Counting, Recounting, and Miscounting; Three: Measuring Accurately with Instruments; Four: Rating, Scoring, and Ranking Reliably; Five: How People React to Measurements; Six: Why Performance Dashboards Mislead; Seven: Focusing Employees with Measurements; Eight: Going Against the Flow: Navigating Changing Data Streams; Nine: How Averages Distort Indicators; Ten: Opposing Views: Are You Being Misled?; Eleven: Misleading Ourselves with Measurements of Risk; Notes; Bibliography; Index; A; B; C; D; EFG; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; Y; Z This book reveals the hidden and potentially misleading nature of measurements, empowering readers to avoid making critical business decisions that are harmful, unreasonable, unwarranted, or plain wrong. ManagementStatistical methodsEconomic indicatorsWork measurementPerformanceStatistical methodsElectronic books.ManagementStatistical methods.Economic indicators.Work measurement.PerformanceStatistical methods.658.0072/7Green Philip1959-910828Gabor George910829MiAaPQMiAaPQMiAaPQBOOK9910461275103321MisLeading indicators2038638UNINA