02234nam0 22004213i 450 CAG064924820170908093255.0888914511020120303d2004 ||||0itac50 baitaitz01i xxxe z01n˜La Âœlettera scarlattaNathaniel Hawthorneintroduzione di Vito Amorusotraduzione di Marcella MajnoniRomaGruppo editoriale L'espresso©2004XLII, 333 p.20 cm˜La Âœbiblioteca di Repubblica. Ottocento11Suppl. a la RepubblicaIn custodia.001LO108027862001 ˜La Âœbiblioteca di Repubblica. Ottocento11˜The Âœscarlet letter.CFI0593579CFIV00306817652813.3NARRATIVA AMERICANA IN LINGUA INGLESE, 1830-186121Hawthorne, Nathaniel <1804-1864>CFIV003068070192202Majnoni, MarcellaCAGV276125Amoruso, VitoRAVV000001Hawthorne, NatanieleCFIV091034Hawthorne, Nathaniel <1804-1864>Hathorne, NathanielCFIV155416Hawthorne, Nathaniel <1804-1864>ITIT-NA007920120303IT-BN0077IT-NA0537IT-NA0299IT-NA0206IT-AV0126CAG0649248RIBAB - Biblioteca comunale S.Anselmo 45GENERALE Coll-Ottocento /11 45 0000063695 B 1 v.D 2012030320120303Biblioteca Comunale di Villaricca 68LETTER. Classici ottocento L 3. n.11 68 0000030815 B 1 v.D 2000020120000201Biblioteca comunale di Afragola AGII S.1.11 AG 0000127505 B 2015111220151112Biblioteca San Francesco FAA 25.F. 11 FA 0000040235 B 1 v.D 2012112720121127Biblioteca civica "Can. Marciano De Leo"1 v. FRB 002. 011 FR 0000009535 B 1 v.T 2012070620120706 45 68 AG FA FRScarlet letter17652UNISANNIO02538nam 2200493 450 991046098080332120200520144314.00-8389-1354-7(CKB)3710000000434513(EBL)2070053(MiAaPQ)EBC2070053(Au-PeEL)EBL2070053(CaPaEBR)ebr11066814(OCoLC)911128009(EXLCZ)99371000000043451320150626h20152015 uy 0engur|n|---|||||rdacontentrdamediardacarrierLibrary security better communication, safer facilities /Steve AlbrechtChicago, [Illinois] :ALA Editions,2015.©20151 online resource (185 p.)Includes index.0-8389-1330-X Library Security: Better Communication, Safer Facilities; Contents; Preface; Acknowledgments; Chapter 1. The New Library Workplace: Not So Quiet; Chapter 2. Three Keys to a Safer Library: Security-Aware Staff, Creative Customer Service Skills, and Enforced Codes of Conduct; Chapter 3. Challenging Patron Behaviors; Chapter 4. Common Types of Challenging Patrons; Chapter 5. Understanding Threats and Getting Help; Chapter 6. Workplace Violence: Awareness, Prevention, and Response; Chapter 7. Conducting Your Own Site Security SurveyChapter 8. Community Partnerships: Law Enforcement, Mental Health, and Homeless ServicesChapter 9. Staff Development for a Safer Library: Results, Not Just Rules; Appendix A. Library Security Survey Checklist; Appendix B. Sample Library Security Suggestions for Site Survey Reports; Appendix C. Sample Staff Training Exercises; Appendix D. Want Less Stress? Try More BREADS; Appendix E. Resources; IndexThrough the methods outlined in this book, Albrecht demonstrates that effective communication not only makes library users feel more comfortable but also increases staff morale, ensuring the library is place where everyone feels welcome.LibrariesSecurity measuresLibrary buildingsSafety measuresElectronic books.LibrariesSecurity measures.Library buildingsSafety measures.025.8/2Albrecht Steve1963-962494MiAaPQMiAaPQMiAaPQBOOK9910460980803321Library security2182605UNINA