02319nam 2200601 450 991046082060332120210610171130.01-4985-1790-0(CKB)3710000000486473(EBL)4086515(SSID)ssj0001556065(PQKBManifestationID)16179983(PQKBTitleCode)TC0001556065(PQKBWorkID)14809830(PQKB)11454739(MiAaPQ)EBC4086515(Au-PeEL)EBL4086515(CaPaEBR)ebr11120673(CaONFJC)MIL840857(OCoLC)924207878(EXLCZ)99371000000048647320151210h20152015 uy 0engur|n|---|||||txtccrRisk and crisis communication navigating the tensions between organizations and the public /edited by Robert S. Littlefield and Timothy L. SellnowLanham, Maryland :Lexington Books,2015.©20151 online resource (161 pages)Description based upon print version of record.1-4985-1791-9 1-4985-1789-7 Includes bibliographical references at the end of each chapters and index.This book applies relational dialects to risk and crisis communication in order to explain how agencies and organizations navigate tensions with stakeholders and the public during high-stress situations. Littlefield and Sellnow's novel use of this interpersonal theory, which conceptually describes how couples negotiate tensions as they maintain their relationship, is exemplified through seven case studies that each focus on one common tension.Crisis managementPublic relationsManagementCommunicationElectronic books.Crisis management.Public relationsManagement.Communication.658.4/056Littlefield Robert S.1952-Sellnow Timothy L(Timothy Lester),1960-MiAaPQMiAaPQMiAaPQBOOK9910460820603321Risk and crisis communication2118375UNINA