03270nam 2200685Ia 450 991045929520332120200520144314.00-470-46460-71-282-55140-X97866125514060-470-46458-5(CKB)2670000000014394(EBL)510126(OCoLC)609861251(SSID)ssj0000366880(PQKBManifestationID)11290400(PQKBTitleCode)TC0000366880(PQKBWorkID)10417132(PQKB)10911707(MiAaPQ)EBC510126(CaSebORM)9780470424841(Au-PeEL)EBL510126(CaPaEBR)ebr10381112(CaONFJC)MIL255140(EXLCZ)99267000000001439420090107d2009 uy 0engur|n|---|||||txtccrToxic workplace![electronic resource] managing toxic personalities and their systems of power /Mitchell E. Kusy and Elizabeth L. Holloway1st ed.San Francisco Jossey-Bassc20091 online resource (254 p.)Description based upon print version of record.0-470-42484-2 Includes bibliographical references and index.Toxic Workplace!: Managing Toxic Personalities and Their Systems of Power; Contents; Part One: Understanding Toxic People and Toxic Environments; Chapter 1: THE HUMAN AND FINANCIAL COSTS OF WORKING WITH TOXIC PEOPLE; Chapter 2: RECOGNIZING THE TOXIC PERSONALITY; Chapter 3: LEADER REACTIONS AND STRATEGIES THAT TYPICALLY DON'T WORK; Chapter 4: ORGANIZATIONAL CULTURE; Part Two: The Toxic Organization Change System Model; Chapter 5: ORGANIZATIONAL STRATEGIES; Chapter 6: TEAM STRATEGIES; Chapter 7: INDIVIDUAL STRATEGIESChapter 8: MYTHS AND TRUTHS ABOUT TOXICITY-AND RENEWAL FROM A TOXIC ENVIRONMENTAppendix A: OUR RESEARCH METHODOLOGY; Appendix B: NATIONAL SURVEY RESPONSES ON TOXIC BEHAVIORS; Notes; The Authors; IndexPraise for Toxic Workplace! ""Toxic Workplace! describes how to identify and best work with toxic personalities. It also provides a systemic approach for creating a culture that's positive and respectful while improving the bottom line. Kusy and Holloway share how their national research translates into real-world practices in organizations. I endorse their practical, concrete approaches that will make a significant difference in organizations today and in the future.""-Gregg Steinhafel, president and CEO, Target Corporation ""Toxic Workplace! brings Problem employeesInterpersonal conflictConflict managementPersonnel managementElectronic books.Problem employees.Interpersonal conflict.Conflict management.Personnel management.658.3/045Kusy Mitchell919358Holloway Elizabeth914567MiAaPQMiAaPQMiAaPQBOOK9910459295203321Toxic workplace2061932UNINA