02934nam 2200613Ia 450 991045832300332120200520144314.01-281-14343-X97866111434351-84663-717-1(CKB)1000000000403512(EBL)328714(OCoLC)192023247(SSID)ssj0000672644(PQKBManifestationID)11428930(PQKBTitleCode)TC0000672644(PQKBWorkID)10635910(PQKB)10188602(MiAaPQ)EBC328714(Au-PeEL)EBL328714(CaPaEBR)ebr10211642(CaONFJC)MIL114343(EXLCZ)99100000000040351219970626d2007 uy 0engur|n|---|||||txtccrBusiness process management journalVolume 13, Number 6Mobile customer relationship management[electronic resource][Bradford, England] Emerald20071 online resource (128 p.)Business Process Management Journal - Volume 13, Issue 6Description based upon print version of record.1-84663-716-3 Includes bibliographical references.Cover; CONTENTS; EDITORIAL BOARD; Guest editorial; Mobile customer relationship management: an exploratory analysis of Italian applications; Mobile customer relationship management: underlying issues and challenges; Internet vs mobile banking: comparing customer value perceptions; Contextual perceived value?; SMS advertising, permission and the consumer: a study; Mobilizing customer relationship management; Mobile technology in field customer service; The role and impact of business process management in enterprise systems implementation; Awards for ExcellenceThis e-book deals with the application of mobile business concepts and technologies in the domain of customer relationship management, or mCRM. (Examples include mobile marketing campaigns, mobile sales reporting, mobile ticketing, and product related mobile information services.) The e-book aims to give insights into fundamentals of mCRM, identify current challenges of mCRM, to propose solutions to current problems and challenges in mCRM and to demonstrate successful examples of mCRM.Business Process Management Journal - Volume 13, Issue 6Industrial managementReengineering (Management)Total quality managementElectronic books.Industrial management.Reengineering (Management)Total quality management.650.05MiAaPQMiAaPQMiAaPQBOOK9910458323003321Business process management journal1759205UNINA00907nam0 22002653i 450 IEI037933420231121125510.0978889624449420210915d2014 ||||0itac50 baitaitz01i xxxe z01nEsserci e desideraredonne romane nei processi della giunta di Stato (1799-1800)Chiara PavoneRomaBiblink2014181 p.34 cmPavone, Chiara <1985- >IEIV1093640701441033ITIT-0120210915IT-FR0017 Biblioteca umanistica Giorgio ApreaFR0017 NIEI0379334Biblioteca umanistica Giorgio Aprea 52PDD E 391 52SBA0000267405 VMB RS A 2021091520210915 52Esserci e desiderare3607546UNICAS