02873nam 2200589 a 450 991045782590332120200520144314.01-62198-336-60-8144-1784-1(CKB)2550000000079355(EBL)838310(OCoLC)773565443(SSID)ssj0000590416(PQKBManifestationID)12180876(PQKBTitleCode)TC0000590416(PQKBWorkID)10671450(PQKB)10625159(MiAaPQ)EBC838310(CaSebORM)9780814417836(Au-PeEL)EBL838310(CaPaEBR)ebr10527260(EXLCZ)99255000000007935520110819d2012 uy 0engur|n|---|||||txtccrThe first-time manager[electronic resource] /Loren B. Belker, Jim McCormick, and Gary S. Topchik6th ed.New York AMACOM20121 online resource (241 p.)Includes index.0-8144-1783-3 The road to management -- Starting out -- Building trust and confidence -- Show your appreciation -- Being an active listener -- The new manager's job and pitfalls to avoid -- Dealing with your superiors -- Choosing a managerial style of your own -- Building a team dynamic -- Managing problem employees -- Hiring and interviewing -- Training team members -- Managing change : dealing with resistance -- Disciplining the employee -- "Oh my God! I can't fire anyone!" -- Having a legal awareness -- No secrets -- The human resources department -- The current state of loyalty -- Is there such a thing as motivation? -- Understanding risk inclination -- Encouraging initiative and innovation -- Improving outcomes -- The generation gap -- Writing job descriptions -- Doing performance appraisals -- Salary administration -- Having emotional intelligence -- Developing a positive self-image -- Managing your own time -- The written word -- The grapevine -- Your best friend : delegation -- A sense of humor -- Managing, participating in, and leading meetings -- Taking center stage : the role of public speaking in your career -- Coping with stress -- Having balance in your life -- A touch of class.More than a quarter of a million copies sold!Supervision of employeesOffice managementElectronic books.Supervision of employees.Office management.658.3/02Belker Loren B874379McCormick Jim895993Topchik Gary S861167MiAaPQMiAaPQMiAaPQBOOK9910457825903321The first-time manager2001653UNINA