02885nam 2200625Ia 450 991045733780332120200520144314.00-470-68558-11-282-48317-X97866124831720-470-74736-6(CKB)2550000000006582(EBL)480451(OCoLC)593265657(SSID)ssj0000337371(PQKBManifestationID)11244500(PQKBTitleCode)TC0000337371(PQKBWorkID)10293228(PQKB)10962831(MiAaPQ)EBC480451(PPN)157772861(Au-PeEL)EBL480451(CaPaEBR)ebr10361131(CaONFJC)MIL248317(EXLCZ)99255000000000658220090421d2009 uy 0engur|n|---|||||txtccrEssential tools for organizational performance[electronic resource] tools, models and approaches for managers and consultants /Simon A. Burtonshaw-Gunn and Malik G. SalamehHoboken, NJ Wiley20091 online resource (148 p.)Description based upon print version of record.0-470-74665-3 Includes bibliographical references and index.ESSENTIAL TOOLS FOR ORGANIZATIONAL PERFORMANCE; CONTENTS; ACKNOWLEDGEMENTS; ABOUT THE AUTHORS; INTRODUCTION; CHAPTER 1: PROCESS IMPROVEMENT; CHAPETR 2: CHANGE MANAGEMENT AND ORGANIZATIONAL DEVELOPMENT; CHAPETR 3: PEOPLE-FOCUSED PERFORMANCE MANAGEMENT; CHAPTER 4: KNOWLEDGE MANAGEMENT AND PERFORMANCE; CHAPETR 5: ORGANIZATIONAL DEVELOPMENT AND PERFORMANCE THROUGH COLLABORATIVE WORKING; REFERENCES; INDEXThis book focuses on organizational development for increased business performance. The text and models cover process management, leading to change management and organizational development. Burtonshaw-Gunn and Salameh show that process implementation in any business depends on two key factors. First, the role of knowledge management in organizational and individual improvement is vital. Secondly, performance management for individual employees, and collaboration between organizations can bring about lasting change and development. Each chapter presents a balance between the organization's andOrganizational changeKnowledge managementElectronic books.Organizational change.Knowledge management.658658.4/06Burtonshaw-Gunn Simon A608454Salameh Malik G989605MiAaPQMiAaPQMiAaPQBOOK9910457337803321Essential tools for organizational performance2263441UNINA