02897nam 2200649 a 450 991045695150332120200520144314.01-282-52908-097866125290851-84928-026-6(CKB)2550000000001753(EBL)476939(OCoLC)609853232(SSID)ssj0000494172(PQKBManifestationID)12195134(PQKBTitleCode)TC0000494172(PQKBWorkID)10451814(PQKB)10265470(MiAaPQ)EBC476939(CaSebORM)9781849280259(Au-PeEL)EBL476939(CaPaEBR)ebr10439460(CaONFJC)MIL252908(EXLCZ)99255000000000175320110127d2009 uy 0engur|n|---|||||txtccrOutsourcing IT[electronic resource] a governance guide /Rupert Kendrick1st editionEly, U.K. IT Governance Pub.20091 online resource (323 p.)Description based upon print version of record.1-84928-107-6 1-84928-025-8 Includes bibliographical references.CHAPTER 1: A GOVERNANCE OVERVIEW; CHAPTER 2: THE IN-HOUSE IT CHALLENGE; CHAPTER 3: OUTSOURCING CONSIDERATIONS; CHAPTER 4: REACHING THE DECISION; CHAPTER 5: MODELS OF IT OUTSOURCING; CHAPTER 6: PRE-CONTRACT PROCEDURES; CHAPTER 7: THE CONTRACT; CHAPTER 8: THE SERVICE LEVEL AGREEMENT; CHAPTER 9: MANAGING THE CONTRACT, THE SLA AND THE TRANSITION; CHAPTER 10: CONTRACT CHANGE CONTROL; CHAPTER 11: CONTRACT EXIT; CHAPTER 12: CORPORATE GOVERNANCE; CHAPTER 13: IT GOVERNANCE; CHAPTER 14: PROJECT GOVERNANCE; CHAPTER 15: RISK ASSESSMENT; CHAPTER 16: IDENTIFYING THE RISKSCHAPTER 17: RISK MANAGEMENT STRUCTURECHAPTER 18: RISK MANAGEMENT STRATEGIES; CHAPTER 19: CONCLUSION: THE GOVERNANCE IMPERATIVE; BIBLIOGRAPHY; FURTHER RESOURCES; ITG RESOURCESThis book offers a guide to the many pitfalls of IT Outsourcing. It provides clear criteria for the application of governance principles to the outsourcing process, and thereby enables readers to implement IT Outsourcing so that it supports overall business goals.Information technologyManagementContracting outElectronic data processing departmentsContracting outElectronic books.Information technologyManagement.Contracting out.Electronic data processing departmentsContracting out.658.478Kendrick Rupert893880MiAaPQMiAaPQMiAaPQBOOK9910456951503321Outsourcing IT2025862UNINA