03382nam 2200637 a 450 991045686780332120200520144314.01-282-55469-797866125546981-907830-57-X(CKB)2550000000031968(EBL)862007(OCoLC)656358945(SSID)ssj0000673900(PQKBManifestationID)11424739(PQKBTitleCode)TC0000673900(PQKBWorkID)10645336(PQKB)11621928(MiAaPQ)EBC862007(Au-PeEL)EBL862007(CaPaEBR)ebr10459624(CaONFJC)MIL255469(EXLCZ)99255000000003196820110426d2010 uy 0engur|n|---|||||txtccrPreventing and reducing aggression and violence in health and social care[electronic resource] a holistic approach /Kelvin Ford, Richard Byrt, James DooherCumbria [England] M&K Update Ltd.20101 online resource (237 p.)Description based upon print version of record.1-905539-57-6 Includes bibliographical references and index.Cover; Prelims; Contents; About the authors; Chapter 1 A holistic approach; Chapter 2 Violence and aggression in services and the social context; Chapter 3 Essential principles and theoretical models; Chapter 4 Safe, therapeutic environments; Chapter 5 De-escalation: reducing arousal and aggression; Chapter 6 Non-verbal and verbal communication; Chapter 7 Biological exoplanations of violence and aggression; Chapter 8 Culture, diversity and communication; Chapter 9 Individuals with specific communication needs; Chapter 10 More on individuals with specific communication needsChapter 11 Clients' physical health needsChapter 12 Psychosocial interventions, including cognitive behavioural therapy; Chapter 13 Other types of psychotherapy and therapeutic communities; Conclusion; References; IndexNo one should face aggression or violence in the workplace but these problems are increasingly being reported by health and social care workers and the people using their services. This helpful book explores the reasons why some individuals may become aggressive or violent and explains how a holistic approach can offer effective ways of preventing, anticipating, reducing and dealing with aggression and violence when they arise. By critically exploring the common issues and difficulties encountered by professionals, the authors provide valuable insights into this behaviour and how to implement Medical personnelViolence againstAggressivenessPreventionViolencePreventionElectronic books.Medical personnelViolence against.AggressivenessPrevention.ViolencePrevention.362.1042Ford Kelvin958781Byrt Richard958782Dooher James958783MiAaPQMiAaPQMiAaPQBOOK9910456867803321Preventing and reducing aggression and violence in health and social care2172448UNINA