03032nam 2200613Ia 450 991045683180332120200520144314.01-282-54978-297866125497860-470-59319-9(CKB)2550000000007375(EBL)485633(OCoLC)609975981(SSID)ssj0000339571(PQKBManifestationID)11233099(PQKBTitleCode)TC0000339571(PQKBWorkID)10364595(PQKB)11148833(MiAaPQ)EBC485633(Au-PeEL)EBL485633(CaPaEBR)ebr10366542(CaONFJC)MIL254978(EXLCZ)99255000000000737520090828d2010 uy 0engur|n|---|||||txtccrKey performance indicators[electronic resource] developing, implementing, and using winning KPIs /David Parmenter2nd ed.Hoboken, NJ John Wiley & Sons20101 online resource (322 p.)Includes index.0-470-54515-1 KEY PERFORMANCE INDICATORS: Developing, Implementing, and Using Winning KPIs, Second Edition; Contents; Preface; Acknowledgments; Chapter 1: Introduction; Chapter 2: Foundation Stones for Implementing Key Performance Indicators; Chapter 3: Developing and Using KPIs: A 12-Step Model; Chapter 4: KPI Team Resource Kit; Chapter 5: Templates for Reporting Performance Measures; Chapter 6: Facilitator's Resource Kit; Chapter 7: Critical Success Factors Kit; Chapter 8: Brainstorming Performance MeasuresChapter 9: Implementation Variations for Small-to-Medium Enterprises and Not-for-Profit OrganizationsChapter 10: Implementation Lessons; Epilogue: Electronic Media Available to You; Appendix: Performance Measures Database; Index An in-depth look at how to create and use key performance indicators (KPIs), from the King of KPIs - now updated and expanded! By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Now in an updated and expanded Second Edition, Key Performance Indicators is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools, including:The four foundation stones that lead the development and usePerformance technologyPerformance standardsOrganizational effectivenessElectronic books.Performance technology.Performance standards.Organizational effectiveness.658.4013Parmenter David472571MiAaPQMiAaPQMiAaPQBOOK9910456831803321Key performance indicators225772UNINA