04431oam 2200709I 450 991045647340332120200520144314.01-135-24571-11-135-24572-X1-282-97506-497866129750660-203-86609-610.4324/9780203866092 (CKB)2550000000001387(EBL)465330(OCoLC)569692522(SSID)ssj0000344049(PQKBManifestationID)12089058(PQKBTitleCode)TC0000344049(PQKBWorkID)10306649(PQKB)10781211(MiAaPQ)EBC465330(Au-PeEL)EBL465330(CaPaEBR)ebr10361771(CaONFJC)MIL297506(OCoLC)569692522 (EXLCZ)99255000000000138720180706d2010 uy 0engur|n|---|||||txtccrUnderstanding e-government in Europe issues and challenges /edited by Paul G. Nixon, Vassiliki N. Koutrakou, Rajash RawalLondon ;New York :Routledge,2010.1 online resource (351 p.)Description based upon print version of record.0-415-46800-0 0-415-46799-3 Includes bibliographical references and index.Book Cover; Title; Copyright; Contents; Figures; Tables; Notes on contributors; Acknowledgements; Introduction; Part I The fundamentals of E-Government in Europe; 1 The Fifth Estate: Democratic social accountability through the emerging network of networks; 2 Delivering citizen-centric public services through technology-facilitated organisational change; 3 Beyond i2010: E-Government current challenges and future scenarios; Part II Conceptual challenges; 4 E-Government and government transformation: Technical interactivity, political influence and citizen return5 E-Government, customers and citizens6 Accountability in the context of E-Government; 7 Addressing the real world of public consultation: Whither E-Consultation?; Part III E-Government in practice; 8 Online dispute resolution, E-Justice and Web 2.0; 9 Identity management in E-Government service provision: Towards new modes of government and citizenship; 10 Biometrics: From biometricised borders to securitising non-territorial space; 11 The merger of health and technology for Europe's future: Identifying obstacles and achieving a successful E-Health implementation12 Overcoming barriers to innovation in E-Government: The Swiss way13 Elected politicians and their tastes for E-Democracy: Experiences from the Netherlands, the United Kingdom and Norway; Part IV Perceptions, subversions and new challenges to E-Government; 14 Challengers to traditional E-Government (nongovernmental actors); 15 Responding to cyberterror: A failure to firewall freedoms?; 16 Ministry of Truth? Perceptions of trust in E-Government; 17 Using E-Government for communication and co-ordination among regional international organisations: Preliminary insights from nascent interactionsConclusionsIndexThis volume critically explores the contentions in the emerging debate surrounding new media technologies and the extent to which they are challenging traditional political and government models. Examining a range of citizen/government interactions which together form e-government in different contexts, this book assesses the potential of new media technologies to facilitate new institutional patterns for governance and participation, as experienced primarily, but not only, across Europe. Analysing a range of challenges spanning from those of a technological and conceptual naInternet in public administrationEuropeCommunication in politicsEuropeElectronic books.Internet in public administrationCommunication in politics352.3352.3/802854678352.3802854678Koutrakou Vassiliki N.1962-927525Nixon Paul G927526Rawal Rajash927527FlBoTFGFlBoTFGBOOK9910456473403321Understanding e-government in Europe2083948UNINA