03034nam 2200649Ia 450 991045586330332120200520144314.01-280-71736-X97866107173611-55250-043-8(CKB)111056486874926(EBL)266310(OCoLC)243500514(SSID)ssj0000147769(PQKBManifestationID)11160830(PQKBTitleCode)TC0000147769(PQKBWorkID)10038053(PQKB)10103154(MiAaPQ)EBC266310(CaPaEBR)405875(CaBNvSL)jme00326316 (MiAaPQ)EBC3244374(Au-PeEL)EBL266310(CaPaEBR)ebr10137740(CaONFJC)MIL71736(OCoLC)936829805(EXLCZ)9911105648687492619990108d1999 ua 0engur|n|---|||||txtccrEnhancing organizational performance[electronic resource] a toolbox for self-assessment /Charles Lusthaus ... [et al.]Ottawa, Ont. International Development Research Centrec19991 online resource (144 p.)Description based upon print version of record.0-88936-870-8 Contents; Foreword; Preface; How to use this guide; CHAPTER 1 – SHOULD YOU CONDUCT A SELF-ASSESSMENT?; CHAPTER 2 – PLANNING A SELF-ASSESSMENT; CHAPTER 3 – CONDUCTING A SELF-ASSESSMENT; CHAPTER 4 – DIAGNOSING THE PERFORMANCE OF YOUR ORGANIZATION; APPENDIX 1 – Tools for self-assessment; APPENDIX 2 – Tips for designing data-collection instruments; APPENDIX 3 – Sample questionnaires; APPENDIX 4 – Sample self-assessment exercises; The authors; Contacting us; This guidebook presents an innovative and thoroughly tested model for organizational self-assessment. The tools and tips in Enhancing Organizational Performance go beyond measuring the impact of programs, products, and services. They integrate techniques of formative assessment, in which the assessment team becomes involved in helping its organization become more effective in meeting its goals. The tools and techniques are flexible, and the model can be adapted to any type or size of organization. Worksheets and hands-on exercises are included.Organizational effectivenessHandbooks, manuals, etcOrganizational behaviorEvaluationOrganizational changeElectronic books.Organizational effectivenessOrganizational behaviorEvaluation.Organizational change.658.4/02Lusthaus Charles910549International Development Research Centre (Canada)MiAaPQMiAaPQMiAaPQBOOK9910455863303321Enhancing organizational performance2037895UNINA