04952nam 2200661 a 450 991045564400332120200520144314.01-4175-2183-X(CKB)111090425051344(EBL)3116931(SSID)ssj0000130593(PQKBManifestationID)11148779(PQKBTitleCode)TC0000130593(PQKBWorkID)10083193(PQKB)10009956(MiAaPQ)EBC3116931(Au-PeEL)EBL3116931(CaPaEBR)ebr10058032(OCoLC)922967028(EXLCZ)9911109042505134419940808d1995 uy 0engur|n|---|||||txtccrCoping with workplace change[electronic resource] dealing with loss and grief /J. Shep JeffreysMenlo Park, Calif. Crisp Publicationsc19951 online resource (94 p.)A Fifty-Minute series bookDescription based upon print version of record.1-56052-308-5 Includes bibliographical references (p. 82-83).""TITLE""; ""COPYRIGHT""; ""ABOUT THE AUTHOR""; ""PREFACE""; ""CONTENTS""; ""ACKNOWLEDGMENTS""; ""INTRODUCTION""; ""Common Myths""; ""Basic Principles""; ""PART I Understanding the Origin and Impact of Organizational Change""; ""REALITIES OF WORKPLACE CHANGE""; ""Statistics=People""; ""Change!""; ""THE HEARTBREAK OF MERGER AND REORGANIZATION""; ""Cases in Point""; ""CORPORATE EVOLUTION AND WORKPLACE CHANGE""; ""A Model for Understanding and Coping with Workplace Change, Loss and Grief""; ""1. Volcanic Eruption""; ""2. Workplace Change""; ""3. Employee Loss""; ""4. Grief Reaction""""5. Grief Process""""6. Healing/Growth""; ""PART II What You Need to Know About Grief""; ""WHY ALL LOSS IS DEATH-LIKE""; ""ATTACHMENT BONDING AND LOSS""; ""THREE CONDITIONS OF GRIEF""; ""UNDERSTANDING EMPLOYEES� FEELINGS""; ""Anger""; ""Pain""; ""Fear""; ""Guilt""; ""Shame""; ""GRIEF REACTIONS TO CHANGE-LOSS""; ""UNDERSTANDING ATTITUDES AND BEHAVIORS""; ""GRIEF REACTIONS AFFECT PRODUCTIVITY""; ""Review""; ""PART III The Process of Grief""; ""WHAT IS GRIEF?""; ""Grief: A Definition""; ""Different Tears for Different Folks""; ""1. Personality and Past Loss History""""2. Nature of the Current Loss""""3. Support During the Grief Process""; ""THE POSITIVE EFFECT OF ANTICIPATORY GRIEF""; ""BOWLBY�S BASIC PHASES OF LOSS AND MOURNING""; ""Implications for the Workforce""; ""KÜBLER-ROSS STAGES OF LOSS""; ""Stage I�Denial""; ""Stage II�Anger""; ""Stage III�Bargaining""; ""Stage IV�Depression""; ""Stage V�Acceptance""; ""HOW THE OLD PAIN GOT THERE AND WHERE IT GOES""; ""The Unfinished Business Model""; ""1. Developmental Loss""; ""2. Breaking of Actual Bonds""; ""3. Threat of Loss""; ""THE COST OF STORING OLD PAIN""; ""Review""""PART IV Helping Employees Cope with Workplace Change-Loss Grief""""UNDERSTANDING THE TASKS OF MOURNING""; ""Task I: Accepting the Reality of the Loss""; ""How to Help with Task I""; ""Task II: Reaching the Pain and Other Feelings of Grief""; ""How to Help with Task II""; ""Task III: Make the Needed Changes for a New Work Situation""; ""How to Help with Task III""; ""Task IV: Develop a New Group Identity and Make New Bonds""; ""How to Help with Task IV""; ""HELPING PEOPLE HEAL BY LISTENING""; ""Five Steps to Helpful Listening""; ""STEP 1 Show interest nonverbally.""""STEP 2 Show interest verbally.""""STEP 3 Open the conversational door.""; ""STEP 4 Rephrase the speaker�s content. (Listen for meaning!)""; ""STEP 5 Say what the listener feels. (Listen for feeling!)""; ""Suggested Helpful Listening Responses""; ""HELPING AN EMPLOYEE IN A GRIEF REACTION""; ""General Suggestions""; ""What to Avoid""; ""QUICK TIPS FOR HELPING""; ""PREPARING FOR THE EFFECTS OF WORKPLACE CHANGE""; ""Ten Commandments for Organizations Coping with Workplace Change""; ""Review""; ""Suggested Half-Day Employee Grief Support Workshop""""WORKPLACE GRIEF: THE ASSETS AND LIABILITIES""Fifty-Minute series.EmployeesCounseling ofOrganizational changePsychological aspectsEmployeesDismissal ofPsychological aspectsAdjustment (Psychology)Electronic books.EmployeesCounseling of.Organizational changePsychological aspects.EmployeesDismissal ofPsychological aspects.Adjustment (Psychology)658.3/85Jeffreys J. Shep(John Shep)1000694MiAaPQMiAaPQMiAaPQBOOK9910455644003321Coping with workplace change2296924UNINA