03068nam 2200649Ia 450 991045521180332120200520144314.01-280-53017-00-19-535239-41-4294-0466-3(CKB)111035898478262(EBL)271707(OCoLC)729298987(SSID)ssj0000182201(PQKBManifestationID)11190173(PQKBTitleCode)TC0000182201(PQKBWorkID)10167010(PQKB)10239524(MiAaPQ)EBC271707(Au-PeEL)EBL271707(CaPaEBR)ebr10278017(CaONFJC)MIL53017(EXLCZ)9911103589847826219990526d1999 uy 0engur|n|---|||||txtccrInto the networked age[electronic resource] how IBM and other firms are getting there now /James W. Cortada, Thomas S. Hargraves, with Edward Wakin and an IBM team of consultantsNew York Oxford University Press19991 online resource (256 p.)Description based upon print version of record.0-19-512449-9 Includes bibliographical references (p. 215-223) and index.Contents; Foreword; Preface; About the Authors: The IBM Team; Chapter 1. The Challenge of Change, the Response of Transformation; Chapter 2. How the Rules of the Game Are Changing; Chapter 3. Making Customers into Partners; Chapter 4. Managing Knowledge: Issues and Implications; Chapter 5. How to Manage Knowledge; Chapter 6. The Leveraging of Knowledge; Chapter 7. The ""X"" Factor in Transformation; Chapter 8. Process Management in Action; Chapter 9. Working Partners: Strategy and Technology; Chapter 10. Technologies for Today and Tomorrow; Chapter 11. Leading the Way; Notes; Index; A; B; CDE; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; X; ZIBM has gone from a company with 60 billion in unprofitable revenue to a profitable 85 billion enterprise. IBM Global Services draws most of its revenue from helping businesses to do successfully what IBM has done: transform themselves. This book describes the practices that allowed IBM to transform itself, and to show the way for other firms.Business networksInternational business enterprisesManagementStrategic alliances (Business)Electronic books.Business networks.International business enterprisesManagement.Strategic alliances (Business)338.7610040973Cortada James W211597Hargraves Thomas S994219Wakin Edward994220International Business Machines Corporation.MiAaPQMiAaPQMiAaPQBOOK9910455211803321Into the networked age2276952UNINA