03803nam 2200721Ia 450 991045502910332120200520144314.01-322-54143-497802315041440-231-52842-60-231-50414-410.7312/aust10836(CKB)111056485385846(EBL)1032590(OCoLC)817873677(SSID)ssj0000175117(PQKBManifestationID)11922854(PQKBTitleCode)TC0000175117(PQKBWorkID)10188765(PQKB)10465587(MiAaPQ)EBC1032590(DE-B1597)458616(OCoLC)961645144(OCoLC)979628728(DE-B1597)9780231528429(MiAaPQ)EBC909462(Au-PeEL)EBL1032590(CaPaEBR)ebr10622654(CaONFJC)MIL685425(EXLCZ)9911105648538584620020322d2002 uy 0engur|n|---|||||txtccrHuman services management[electronic resource] organizational leadership in social work practice /David M. AustinNew York Columbia University Pressc20021 online resource (531 p.)Foundations of Social Work Knowledge SeriesDescription based upon print version of record.0-231-15971-4 0-231-10836-2 Includes bibliographical references (p. 449-477) and index.Frontmatter -- CONTENTS -- FOREWORD / Gummer, Burton -- PREFACE -- ACKNOWLEDGMENTS -- 1. INTRODUCTION -- 2. Human Service Organizations -- 3. Stakeholder Constituencies -- 4. Organizational Structure and Program Design -- 5. Service Delivery Networks -- 6. The User/Consumer Constituency -- 7. Organized Professions and Human Service Organizations -- 8. Legitimators and Funders -- 9. The Human Service Executive -- 10. Boards of Directors and Advisory Committees -- 11. Accountability -- 12. Dealing with Change -- REFERENCES -- INDEXHuman services management occurs in nonprofit, governmental, and for-profit sectors and involves a wide variety of organizational structures. These diverse conditions shape the effort to produce and project services that directly affect the quality of life of individuals, families, and communities through social welfare, health and mental health, criminal justice, and educational services. David Austin begins with an examination of the historical development and distinctive characteristics of human service organizations, the variety of organizational and program structures at play, and the connection of individual service organizations with service delivery networks. He then examines of the roles and responsibilities of key stakeholder constituencies, including service users, service personnel (especially service professionals), funders, executives, and policy boards. The final two chapters discuss two organizational processes: accountability for effectiveness and dealing with organizational changes.Foundations of Social Work Knowledge SeriesHuman servicesAdministrationPublic welfare administrationSocial work administrationElectronic books.Human servicesAdministration.Public welfare administration.Social work administration.361.3/068Austin David M1050006MiAaPQMiAaPQMiAaPQBOOK9910455029103321Human services management2479453UNINA