02478nam 2200613 450 991045303380332120200520144314.01-5231-1318-90-87389-895-8600-00-4886-6(CKB)2550000001101189(EBL)1884180(SSID)ssj0001335734(PQKBManifestationID)12595824(PQKBTitleCode)TC0001335734(PQKBWorkID)11286104(PQKB)11432181(MiAaPQ)EBC1884180(Au-PeEL)EBL1884180(CaPaEBR)ebr10929565(OCoLC)893681439(EXLCZ)99255000000110118920090114d2009 uy| 0engurcnu||||||||txtccrRoot cause analysis the core of problem solving and corrective action /Duke OkesMilwaukee, Wisconsin :ASQ Quality Press,2009.1 online resource (200 p.)Description based upon print version of record.0-87389-764-1 Includes bibliographical references (pages 175-176) and index.Chapter 1; Chapter 2; Chapter 3; Chapter 4; Chapter 5; Chapter 6; Chapter 7; Chapter 8; Chapter 9; Chapter 10; Chapter 11; Chapter 12We live in a complex world. People and organizations often don't believe they have the time to perform the in-depth analyses required to solve problems. Instead, they take remedial actions to make the problem less visible and implement a patchwork of ad hoc solutions they hope will prevent recurrence. Then when the problem returns, they get frustrated-and the cycle repeats. This book provides detailed steps for how to solve problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It does so using a large number of figures, diagrams, and toolsProblem solvingDecision makingManagementRoot cause analysisElectronic books.Problem solving.Decision making.Management.Root cause analysis.658.4/03Okes Duke1949-912457MiAaPQMiAaPQMiAaPQBOOK9910453033803321Root cause analysis2043704UNINA