03023nam 2200601Ia 450 991045128950332120200520144314.01-280-84756-597866108475631-84663-419-9(CKB)1000000000337283(EBL)291592(OCoLC)137335348(SSID)ssj0000468744(PQKBManifestationID)11303672(PQKBTitleCode)TC0000468744(PQKBWorkID)10507246(PQKB)10045331(MiAaPQ)EBC291592(Au-PeEL)EBL291592(CaPaEBR)ebr10172248(CaONFJC)MIL84756(EXLCZ)99100000000033728320000815d2007 uy 0engur|n|---|||||txtccrSelected papers from the 5th International PMA Conference, London, July 2006[electronic resource] /editor Mike BourneBradford, England Emerald Group Publishingc20071 online resource (77 p.)Measuring Business Excellence, the journal of organizational performance management ;11, no. 1Description based upon print version of record.1-84663-418-0 Cover; Table of contents; Editorial; Interpreting the balanced scorecard: an investigation into performance analysis and bias; Measuring to learn whilst learning to measure; Challenging conventional wisdom related to defining business metrics: a behavioral approach; Viability as a basis for performance measurement; Understanding decision making in organizations to focus its practices where it matters; ''Plumbed-in performance improvement'': accelerating improvement and adaptation in organizationsManaging and measuring the intangibles to tangibles value flows and conversion process: Romanian Space Agency case studyFocus on . . . PMA 2006 conference; News, publications and reviews; Note from the publisherThis e-book contains selected papers from the PMA conference which took place at the New Connaught Rooms in London between 25th and 28th July 2006. The collection of papers reflects one of the overriding themes to emerge from the conference as well as reflecting the evolution of this field - the movement in focus from performance measurement per se to the broader subject of performance management, and the way in which performance measurement is implemented and used to manage performance.ManagementTotal quality managementElectronic books.Management.Total quality management.658.5658.562Bourne Mike908981MiAaPQMiAaPQMiAaPQBOOK9910451289503321Selected papers from the 5th International PMA Conference, London, July 20062060789UNINA