02572nam 2200565Ia 450 991045127530332120200520144314.01-280-92884-097866109288421-84663-371-0(CKB)1000000000337306(StDuBDS)BDZ0020746545(SSID)ssj0000465488(PQKBManifestationID)11291073(PQKBTitleCode)TC0000465488(PQKBWorkID)10438524(PQKB)11567305(MiAaPQ)EBC306212(Au-PeEL)EBL306212(CaPaEBR)ebr10185525(CaONFJC)MIL92884(OCoLC)648296837(EXLCZ)99100000000033730620070112d2007 uy 0engur|||||||||||txtrdacontentcrdamediacrrdacarrierCulture and career development[electronic resource] /guest editor Nick JohnsBradford Emerald Group Pressc20071 online resource (1 v.)International Journal of Contemporary Hospitality Management ;19, no. 2Bibliographic Level Mode of Issuance: Monograph1-84663-370-2 This e-book deals with aspects of culture and career development in hospitality and tourism management. Many studies have assumed the importance of cultural values and/or personality in the service orientation of individuals. The findings presented here, however, emphasize the importance of training and development in preparing individuals to give service. This is heartening to the industry, which faces increasing challenges through globalization and immigration. From these studies it seems that not only can the predisposition to service as a whole be fostered by training, but also front line staff's orientation towards particular styles and standards of service. This is good news for any organization that wishes to respect and manage its multicultural work force.International journal of contemporary hospitality management ;19, no. 2.Hospitality industryVocational guidanceCareer developmentElectronic books.Hospitality industryVocational guidance.Career development.Johns Nick959242MiAaPQMiAaPQMiAaPQBOOK9910451275303321Culture and career development2278578UNINA