03355nam 2200625Ia 450 991045073640332120200520144314.01-280-54729-497866105472961-84544-987-8(CKB)1000000000242887(EBL)267405(OCoLC)71557258(SSID)ssj0000465627(PQKBManifestationID)11291078(PQKBTitleCode)TC0000465627(PQKBWorkID)10439730(PQKB)11338668(MiAaPQ)EBC267405(Au-PeEL)EBL267405(CaPaEBR)ebr10132640(CaONFJC)MIL54729(OCoLC)133160673(EXLCZ)99100000000024288720000815d2006 uy 0engur|n|---|||||txtccrElectronic commerce in the retail sector[electronic resource] from exploratory channel to strategic necessity /guest editors Neil F. Doherty and Fiona Ellis-ChadwickBradford, England Emerald Group Publishingc20061 online resource (197 p.)International Journal of Retail & Distribution Management ;v.34, no. 4/5Description based upon print version of record.1-84544-986-X Cover; CONTENTS; EDITORIAL ADVISORY BOARD; Guest editorial; Comparing e-service performance across industry sectors; The provision of delivery information online: a missed opportunity; Developing a framework for measuring physical distribution service quality of multi-channel and "pure player" internet retailers; Cross-industry analysis of consumer assessments of internet retailers' service performances; E-shopping lovers and fearful conservatives: a market segmentation analysis; Why consumers hesitate to shop online; The UK grocery business: towards a sustainable model for virtual marketsE-commerce adoption in the retail sector: empirical insightsApplying the technology acceptance model to the online retailing of financial services; New perspectives in internet retailing: a review and strategic critique of the fieldWhilst the Internet is already exerting a considerable impact upon society, in general, it is in the arena of trade and commerce that the Internet's most significant influence has been witnessed. As global competition intensifies, an organization's effective operational performance, and competitive positioning have become more dependent upon its ability to successfully exploit information technologies. Against this background, the Internet, through its high levels of connectivity, reach and adoption, has probably become the most influential of the vast array of technologies available to busineVolume 34, Issue 4 & 5Electronic commerceRetail tradeManagementElectronic books.Electronic commerce.Retail tradeManagement.658.84Doherty Neil F147257Ellis-Chadwick Fiona785796MiAaPQMiAaPQMiAaPQBOOK9910450736403321Electronic commerce in the retail sector1964622UNINA