02770nam 22006494a 450 991045031940332120200520144314.01-280-34620-597866103462020-471-68086-9(CKB)1000000000210033(EBL)214352(OCoLC)614844222(SSID)ssj0000137567(PQKBManifestationID)11162648(PQKBTitleCode)TC0000137567(PQKBWorkID)10088749(PQKB)10977215(MiAaPQ)EBC214352(Au-PeEL)EBL214352(CaPaEBR)ebr10114102(CaONFJC)MIL34620(EXLCZ)99100000000021003320040127d2004 uy 0engurcn|||||||||txtccrDetail process charting[electronic resource] speaking the language of process /Ben B. GrahamHoboken, N.J. Wileyc20041 online resource (209 p.)Description based upon print version of record.0-471-65394-2 Includes bibliographical references and index.Introduction -- Who is involved in process improvement? -- Defining a process improvement project -- Gathering the facts -- Process chart format -- Process chart building blocks -- Charting business processes -- Using process charts -- Process chart stories.Praise for Detail Process Charting""A must-read for any competitive organization, Detail Process Charting: Speaking the Language of Process provides a comprehensive, yet clear, explanation of how to utilize one of the most powerful tools available to improve work processes. [Graham] has successfully integrated the history, success stories, and wisdom of those in the field who have applied this time-tested tool.""-Jim Denyes, Training Manager Naval Occupational Safety and Health, and Environmental Training Center Author, Work Smarter, Not Harder""This book will be a valuableIndustrial organizationCharts, diagrams, etcOrganization chartsReengineering (Management)Benchmarking (Management)Organizational effectivenessElectronic books.Industrial organizationOrganization charts.Reengineering (Management)Benchmarking (Management)Organizational effectiveness.658.4/02Graham Ben B970840MiAaPQMiAaPQMiAaPQBOOK9910450319403321Detail process charting2206654UNINA