01685nam 22005654a 450 991044991520332120200520144314.01-4175-2482-0(CKB)1000000000001933(OCoLC)646716988(CaPaEBR)ebrary10060449(SSID)ssj0000134165(PQKBManifestationID)11150737(PQKBTitleCode)TC0000134165(PQKBWorkID)10054218(PQKB)10025858(MiAaPQ)EBC3117006(Au-PeEL)EBL3117006(CaPaEBR)ebr10060449(OCoLC)922967169(EXLCZ)99100000000000193319981113d2000 uy 0engurcn|||||||||txtccrCustomer satisfaction[electronic resource] practical tools for building important relationships /Dru Scott3rd ed.Menlo Park, Calif. Crisp Publicationsc20001 online resource (126 p.) A fifty-minute series bookBibliographic Level Mode of Issuance: Monograph1-56052-523-1 Includes bibliographical references.Fifty-Minute series.Consumer satisfactionCustomer relationsElectronic books.Consumer satisfaction.Customer relations.658.8/343Scott Dru992544MiAaPQMiAaPQMiAaPQBOOK9910449915203321Customer satisfaction2272716UNINA