02661nam 22005534a 450 991044976850332120200520144314.00-8144-2803-7(CKB)1000000000023824(CtWfDGI)bkb00002029(SSID)ssj0000180018(PQKBManifestationID)11178137(PQKBTitleCode)TC0000180018(PQKBWorkID)10148797(PQKB)11001617(MiAaPQ)EBC3001780(Au-PeEL)EBL3001780(CaPaEBR)ebr10075568(OCoLC)929146580(EXLCZ)99100000000002382420040217d2004 uy 0engurzn||||||txtccrInstant messaging rules[electronic resource] a business guide to managing policies, security, and legal issues for safe IM communication /Nancy FlynnNew York American Management Associationc2004xii, 210 pTitle from title screen.0-8144-7253-2 Includes bibliographical references and index.The case for instant messaging management -- IM is used by someone in nearly every us company -- Uncovering unauthorized IM use in your office -- What's the best way to manage employees' IM use? -- Establishing an e-risk management and compliance team -- Instant messaging pros and cons -- Employers are responsible for employees' wrongs -- Compounds confidentiality concerns -- Protecting privacy in the IM world -- Use written rules and policies to enforce your strategic IM management plan -- What constitutes appropriate (and inappropriate) IM content? -- Retaining IM business records -- Saving everything can be a costly mistake -- Discovery: when IM is used as evidence-for or against you -- Beware the destruction of IM evidence -- Training is essential to IM policy compliance -- Employee compliance is key to IM policy success -- IM is big on Wall Street -- Regulated firms playing catch-up with e-mail retention -- Regulations extend to main street, too -- Instant messaging rules.Instant messagingElectronic mail messagesBusiness communicationElectronic books.Instant messaging.Electronic mail messages.Business communication.651.8/469Flynn Nancy1956-861166MiAaPQMiAaPQMiAaPQBOOK9910449768503321Instant messaging rules2258240UNINA