02833nam 2200625Ia 450 991043825010332120200520144314.01-299-19779-53-642-34497-610.1007/978-3-642-34497-8(CKB)2670000000533360(EBL)1082813(OCoLC)823728275(SSID)ssj0000879705(PQKBManifestationID)11559176(PQKBTitleCode)TC0000879705(PQKBWorkID)10852686(PQKB)10389968(DE-He213)978-3-642-34497-8(MiAaPQ)EBC1082813(PPN)168327058(EXLCZ)99267000000053336020130109d2013 uy 0engur|n|---|||||txtccrService science in China /Jiazhen Huo, Zhisheng Hong1st ed. 2013.Berlin Springerc20131 online resource (470 p.)Description based upon print version of record.3-642-34496-8 3-642-42824-X Includes bibliographical references.Preface -- Service Economy Knocks -- The Rise of Service Science -- The Connotation of Service Science -- Overview of Service Science Research System -- Service Philosophy -- Resource Allocation -- Operation Management -- Supporting System of Service Technology -- Service Science Application on Traditional Service Industries -- Application of Service Science in the Emerging Service Industries.A service economy era is coming! As the basic discipline of the new service dominant era, service science mainly studies common rules of service activities, aiming to provide theoretical bases for creating future service value. This book, which integrates service management, operational management, logistics and supply chain management, presents a research system for this emerging discipline. This system consists in service philosophy, resource allocation, operational management and service technology. Many concrete cases involving China’s service enterprises are incorporated into the book, in the hope of providing readers insights into not only service science but also the development of China’s service economy.Business logisticsChinaService industriesChinaBusiness logisticsService industries330658.40301658.5658.7/2/0951Huo Jiazhen1063100Hong Zhisheng1759614MiAaPQMiAaPQMiAaPQBOOK9910438250103321Service science in China4198186UNINA