00860nam0-22003011i-450-99000562408040332120070725104420.0000562408FED01000562408(Aleph)000562408FED0100056240819991006d1974----km-y0itaa50------baitaf-------00---Apollonio di GiovanniEllen CallmannOxfordClarendon Press1974XIII, 98 p., tav.30 cmOxford studies in the history of art and architecture759.45Callmann,Ellen217009Apollonio Di GiovanniITUNINARICAUNIMARCBK990005624080403321759.45 CAL 1ST. ARTE 11735FLFBCFLFBCApollonio di Giovanni604662UNINA03445nam 2200613Ia 450 991043796590332120200520144314.0978940075571094007557031-283-90896-494-007-5571-610.1007/978-94-007-5571-0(CKB)2670000000280504(EBL)1083592(OCoLC)819508549(SSID)ssj0000798309(PQKBManifestationID)11413194(PQKBTitleCode)TC0000798309(PQKBWorkID)10743898(PQKB)11550314(DE-He213)978-94-007-5571-0(MiAaPQ)EBC1083592(PPN)168341271(EXLCZ)99267000000028050420121026d2012 uy 0engur|n|---|||||txtccrAnalyzing and theorizing the dynamics of the workplace incivility crisis /Michael Leiter1st ed. 2013.Dordrecht Springer20121 online resource (92 p.)SpringerBriefs in Psychology,2192-8363 ;8Description based upon print version of record.94-007-5570-8 Includes bibliographical references.Chapter 1: The Current Crisis -- Chapter 2: Forms of Workplace Mistreatment -- Chapter 3: Causes and Consequences of Workplace Mistreatment -- Chapter 4: Taking Action to Address Workplace Incivility -- Chapter 5: Civility, Respect, and Engagement (CREW) in the Workplace at the Veterans Health Administration -- Chapter 6: The Impact of CREW -- Chapter 7: Conclusion  .Contemporary worklife builds upon a foundation for teamwork among skilled and dedicated people. Despite the utility of supportive working relationships and despite extensive consulting activity on leadership and team building, employees complain extensively about mistreatment by their bosses and colleagues. Analyzing and Theorizing the Dynamics of the Workplace Incivility Crisis presents a theoretic framework for considering the fundamental issues of group dynamics and individual psychology that lie behind this ongoing workplace incivility crisis. It contextualizes the need for belonging as a motivation that shapes expressed social behaviour and intensifies received social behaviour. Looking at cognitive elements as well as rudeness rationales that pertain to workplace incivility and its justification, this work maps social constructs, including the role of team leadership, that lead to setting implicit social norms. In addition to formulating a theoretical framework, Analyzing and Theorizing the Dynamics of the Workplace Incivility Crisis considers methods to address the dynamics that perpetuate incivility at work and actively points at setting an action agenda to evaluate their impact.SpringerBriefs in Psychology,2192-8363 ;8Work environmentPsychological aspectsPsychology, AppliedWork environmentPsychological aspects.Psychology, Applied.650.1082Leiter Michael860171MiAaPQMiAaPQMiAaPQBOOK9910437965903321Analyzing and Theorizing the Dynamics of the Workplace Incivility Crisis1919280UNINA