03560nam 2200601Ia 450 991043789880332120200520144314.09783642310003364231000110.1007/978-3-642-31000-3(CKB)3390000000030197(SSID)ssj0000746049(PQKBManifestationID)11430134(PQKBTitleCode)TC0000746049(PQKBWorkID)10860381(PQKB)11438766(DE-He213)978-3-642-31000-3(MiAaPQ)EBC3070998(PPN)168318210(EXLCZ)99339000000003019720120602d2013 uy 0engurnn|008mamaatxtccrModeling users' experiences with interactive systems /Evangelos Karapanos1st ed. 2013.Heidelberg ;New York Springerc20131 online resource (XII, 164 p.) Studies in computational intelligence,1860-949X ;436Bibliographic Level Mode of Issuance: Monograph9783642433603 364243360X 9783642309991 3642309992 Includes bibliographical references (p. [151]-161).Personal Attribute Judgments -- Analyzing Personal Attribute Judgments -- User Experience Over Time -- iScale: studying long-term experiences through memory -- A semi-automated approach to the content analysis of experience narratives.Over the past decade the field of Human-Computer Interaction has evolved from the study of the usability of interactive products towards a more holistic understanding of how they may mediate desired human experiences.  This book identifies the notion of diversity in usersʼ experiences with interactive products and proposes methods and tools for modeling this along two levels: (a) interpersonal diversity in usersʽ responses to early conceptual designs, and (b) the dynamics of usersʼ experiences over time. The Repertory Grid Technique is proposed as an alternative to standardized psychometric scales for modeling interpersonal diversity in usersʼ responses to early concepts in the design process, and new Multi-Dimensional Scaling procedures are introduced for modeling such complex quantitative data. iScale, a tool for the retrospective assessment of usersʼ experiences over time is proposed as an alternative to longitudinal field studies, and a semi-automated technique for the analysis of the elicited experience narratives is introduced. Through these two methodological contributions, this book argues against averaging in the subjective evaluation of interactive products. It proposes the development of interactive tools that can assist designers in moving across multiple levels of abstraction of empirical data, as design-relevant knowledge might be found on all these levels. Foreword by Jean-Bernard Martens and Closing Note by Marc Hassenzahl.Studies in computational intelligence ;v. 436.Human-computer interactionUser interfaces (Computer systems)Human-computer interaction.User interfaces (Computer systems)004.019Karapanos Evangelos1064593MiAaPQMiAaPQMiAaPQBOOK9910437898803321Modeling Users' Experiences with Interactive Systems2539322UNINA