01687nam 2200349z- 450 9910346898703321202102121000025397(CKB)4920000000101535(oapen)https://directory.doabooks.org/handle/20.500.12854/57068(oapen)doab57068(EXLCZ)99492000000010153520202102d2012 |y 0engurmn|---annantxtrdacontentcrdamediacrrdacarrierProcess Measurement in Business Process Management : Theoretical Framework and Analysis of Several AspectsKIT Scientific Publishing20121 online resource (XIV, 244 p. p.)3-86644-789-2 Process measurement deals with the quantification of business process models using process model metrics. This book presents a theoretical framework for the prediction of external process model attributes (as, for example, error-proneness and understandabiltiy) based on internal (structural) attributes. The properties of proposed metrics are analyzed. A visualization technique for metric values is introduced and metrics for process model understandability and granularity are evaluated.Process Measurement in Business Process Management business process managementprocess measurementprocess model metricMelcher Joachimauth1323435BOOK9910346898703321Process Measurement in Business Process Management : Theoretical Framework and Analysis of Several Aspects3035553UNINA