07790oam 2200529I 450 991034679230332120220607154325.01-351-79256-31-315-20495-91-351-79257-110.4324/9781315204956(CKB)4560000000000085(MiAaPQ)EBC5323360(OCoLC)1022752635(MiAaPQ)EBC7245173(Au-PeEL)EBL7245173(EXLCZ)99456000000000008520180706d2018 uy 0engurcnu||||||||rdacontentrdamediardacarrierCo-production and co-creation engaging citizens in public services /edited by Taco Brandsen, Trui Steen and Bram VerschuereNew York, NY :Routledge,2018.1 online resource (323 pages) illustrations, tablesRoutledge Critical Studies in Public Management1-138-70011-8 Includes bibliographical references at the end of each chapters and index.part, 1 Co-Production and Co-Creation --Definitions and Theoretical Perspectives --chapter 1 Co-Creation and Co-Production in Public Services --Urgent Issues in Practice and Research /Taco Brandsen Trui Steen Bram Verschuere --chapter 2 Definitions of Co-Production and Co-Creation /Taco Brandsen Marlies Honingh --chapter 3 Co-Production and the Co-Creation of Value in Public Services --A Perspective from Service Management 1 /Stephen P. Osborne Kirsty Strokosch Zoe Radnor --chapter 4 Co-Production at the Crossroads of Public Administration Regimes /Victor Pestoff --chapter 4.1 Case Study—Co-Production of Care Services --Co-opting Citizens in the Reform Agenda /José Nederhand Ingmar van Meerkerk --chapter 5 Public Management and Co-Production /John Alford Louise Freijser --chapter 6 What Do Voluntary Sector Studies Offer Research on Co-Production? /Lehn M. Benjamin Jeffrey L. Brudney --part, 2 Influences on the Process of Co-Production and Co-Creation --chapter 7 Unravelling the Co-Producers --Who are They and What Motivations do They Have? /Carola van Eijk Mila Gascó --chapter 7.1 Case Study—The Spanish Project Pla BUITS /Mila Gascó Carola van Eijk --chapter 8 The Roles of the Professional in Co-Production and Co-Creation Processes /Trui Steen Sanna Tuurnas --chapter 8.1 Case Study—Mediation Service --Crossing the Line Between the Roles of Traditional Welfare State Professionals and Citizens as Voluntary Mediators /Sanna Tuurnas --chapter 8.2 Case Study—The Role of Staff with Lived Experience in the Co-Production of Substance Use Disorder Treatment Services /Sunggeun (Ethan) Park --chapter 9 Who Is in the Lead? New Perspectives on Leading Service Co-Production /Hans Schlappa Yassaman Imani --chapter 9.1 Case Study—Leading Co-Production --The Case of Hertfordshire Fire and Rescue Service’s Community Volunteer Scheme /Yassaman Imani Hans Schlappa --chapter 9.2 Case Study—Enhancing Co-Creation Through Linking Leadership --The Danish ‘Zebra City’ Project /Anne Tortzen --chapter 10 The Increasing Role of Digital Technologies in Co-Production and Co-Creation /Veiko Lember --chapter 10.1 Case Study—How Public Services in Sweden Help Newcomers to Integrate in the Labour Market and Society Through the Digital Platform Mobilearn /Somya Joshi Vasilis Koulolias Francisco Garcia Moran Elke Loeffler --chapter 10.2 Case Study—ICT and Empowerment of Frail Elderly in Flemish Municipalities /Sylke Jaspers --chapter 10.3 Case Study—Remote Health Monitoring with Wearable Sensors and Smartphones /András Gábor Barbara Gausz --chapter 11 Legal Dilemmas of Co-Production and Co-Creation /Dawid Szes´ciło --chapter 11.1 Case Study—The European Disability Card /Charlotte Van Dijck --part, 3 Co-Production and Co-Creation in Different Domains --chapter 12 Co-Production in Healthcare /Caitlin McMullin Catherine Needham --chapter 12.1 Case Study—Co-Producing Recommendations to Reduce Diagnostic Error /Suyeon Jo Tina Nabatchi --chapter 12.2 Case Study—Co-Production of Secondary Health Services in Nigeria and Ghana /Mary Mangai Michiel De Vries Johan De Kruijf --chapter 13 Parents as Co-Producers in Primary Education /Marlies Honingh Elena Bondarouk Taco Brandsen --chapter 13.1 Case Study—Partners for Possibility --Co-Production of Education /Dirk Brand Marleen Rolland --chapter 13.2 Case Study—Co-Creating School Meals Services /Giuseppe Aquino Maddalena Sorrentino --chapter 14 Co-Production and the Environment /Marco Ranzato Luisa Moretto --chapter 14.1 Case Study—Balade Verte et Bleue and Ilôt d’eau --Co-Creation and Co-Production for the Environment /Marco Ranzato --chapter 14.2 Case Study—Co-Producing Flood Risk Governance in England, the Netherlands and Flanders /Hannelore Mees --chapter 15 Co-Production in Community Development /Daphne Vanleene Bram Verschuere --chapter 15.1 Case Study—Co-Production and Community Development in France /Caitlin McMullin --chapter 16 Providing Public Safety and Public Order Through Co-Production /Elke Loeffler --chapter 16.1 Case Study—The Blue and You Police-Community Forum --Co-Production of a Community Conversation /Brian N. Williams Dan Silk Hadley Nobles JaiNiecya Harper --chapter 16.2 Case Study—Dutch and Belgian Citizens’ Motivations to Engage in Neighbourhood Watch Schemes /Carola van Eijk Trui Steen Bram Verschuere --part, 4 The Effects of Co-Production and Co-Creation --chapter 17 Co-Production, Co-Creation, and Citizen Empowerment /Suyeon Jo Tina Nabatchi --chapter 17.1 Case Study—Co-Creation and Empowerment --The Case of DR Congo in Agricultural and Rural Sector /Peter Ngala Ntumba --chapter 18 Democratic Co-Production --Concepts and Determinants /Bram Verschuere Daphne Vanleene Trui Steen Taco Brandsen --chapter 18.1 Case Study—Co-Production of New Immigrant Services in Hong Kong --Facilitating the Integration of New Immigrants into Community /Xuan Tu --chapter 18.2 Case Study—The Rabot Neighbourhood --Co-Production in Community Development /Daphne Vanleene Bram Verschuere --chapter 19 The Effects of Co-Production on Trust /Joost Fledderus --chapter 19.1 Case Study—Building Trust in Work Corporations /Joost Fledderus --chapter 20 Assessing the Effect of Co-Production on Outcomes, Service Quality and Efficiency /Elke Loeffler Tony Bovaird --chapter 20.1 Case Study—Amadiba Adventures --Co-Creating Community-Based Tourism /Ntuthuko Mchunu Francois Theron --chapter 21 The Dark Side of Co-Creation and Co-Production --Seven Evils /Trui Steen Taco Brandsen Bram Verschuere --chapter 21.1 Case Study—Experts-by-Experience in Finnish Social Welfare /Taina Meriluoto --part, 5 Concluding Chapter --chapter 22 How to Encourage Co-Creation and Co-Production --Some Recommendations /Taco Brandsen Trui Steen Bram Verschuere.Routledge critical studies in public management.Public administrationCitizen participationPolitical planningCitizen participationGovernment publicityPublic administrationCitizen participation.Political planningCitizen participation.Government publicity.352.65Brandsen TacoSteen TruiVerschuere Bram1977-FlBoTFGFlBoTFGBOOK9910346792303321Co-production and co-creation2058867UNINA