01453nam 2200385 450 991033253890332120230808204331.01-4673-8443-7(CKB)4100000008867390(WaSeSS)IndRDA00120263(EXLCZ)99410000000886739020200313d2016 uy 0engur|||||||||||txtrdacontentcrdamediacrrdacarrier2016 4th International Conference on Cyber and IT Service Management 26-27 April 2016, Bandung, Indonesia /International Conference on Cyber and IT Service ManagementPiscataway, New Jersey :Institute of Electrical and Electronics Engineers,2016.1 online resource (59 pages)1-4673-8444-5 Business enterprisesComputer networksCongressesSupport services (Management)CongressesInformation technologyManagementCongressesBusiness enterprisesComputer networksSupport services (Management)Information technologyManagement658.05International Conference on Cyber and IT Service Management,WaSeSSWaSeSSPROCEEDING99103325389033212016 4th International Conference on Cyber and IT Service Management2532478UNINA